Hotel Istirinchá

Was good room clean

Bien y rico

This is my second time staying here and we love this property! The private beach access, delicious onsite restaurant, the pools and amenities are all great! Very close to town but far enough to feel like you're not in Nautla.

We loved everything

What’s not to like from it! I loved that the hotel is kind of concealed within the tropical rainforest, which is great if you want to get away from the everyday routine and focus on rest. The staff is super friendly, the amenities are superb and accessible. There’s always something to do here, and even if there wasn’t, they have their own private beach which is just immense. I’m already planning my next stay. My time at Istirinchá was that good!

Some activities weren’t available during our stay, and they cleaned our room later than usual (odd), but nothing deal-breaking to be honest.

The facilities, the location and the wildlife

The wifi connection is very poor. They need to improve it.

Fast friendly check in. The restaurant was good and we did not have to leave the property to find a better meal. We came the day school was back in so there were almost no guests. Very quiet and restful. The massage was 550 pesos and we recommend the service.

Breakfast bufette is poor, in relation to cost. They started by 9:30 which for us was to late. There wasn't menu options until 11:30. On pool areas, there are no enough lighting. And even they stop saling on restaurant . You are not able to bring your own sodas or meals.

We enjoyed the pools, and nice to have access to the beach. My children liked the animals, plus the place is nice with so much vegetation.

The Restorant has very low quality food, and the breakfast buffet seemed very expensive for what it offered. I think it needs to be improved. It would be nice if the rooms had a mini-fridge.

Restaurant service hours aren't the best. Service and food at the restaurant could improve given it is the only choice to eat around there.