The Queensgate Hotel

Excellent services

Great value, very good location near the city centre.

The breakfast was disappointing — the food was hard and overcooked, and there wasn’t enough scrambled eggs. When we asked the staff if there was more, they said it was only prepared for twelve people, so there wasn’t enough for everyone.

Very convenient location close to city centre, and staff were lovely and very helpful 😁

On a busy main road

Convenient to buses and centre bathroom and room clean ; warm towel rail ; very helpful staff at check in

Not enough UHT milk which is always too watery in tea so one needs plenty ; no biscuits At break fast milk was UHT instead of fresh and quality of instant coffee in sachets poor this was bad value for cost of breakfast. The sausage was poor quality for the cost.. Mushrooms tasted abit rancid and the scrambled egg had been overcooked and was rubbery and crispy in addition to this through being kept and cooked further in heated cabinet;the scrambled eggs should be slightly undercooked before going into the cabinet which would allow for further cooking in self service buffet containers and this would prevent overdone texture

Nothing

Everything.

Laura was very welcoming, friendly and assisted with our room, meals etc. Location was good too.

Room was a bit small

Excellent customer service, clean and cozy hotel .