TownePlace Suites by Marriott Tucson Williams Centre

Clean, safe area and very comfortable.

This was the first time we stayed at this hotel. My wife and I visit Tuscon near monthly to visit our daughter in college and are looking for a real reliable place to stay regularly. First let me say that we liked the location being that it was slightly away from the main through street and is situated in a business park. The hotel was clean, the staff are friendly and the continental breakfast tasted great. The only poor review that I would give about our recent say is the water temperature. We had to take lukewarm or cold showers most times when there as we were told by the front desk that “there is a circulation problem” in the hotel. We were told to turn on the faucet in the sink, as well as the kitchenette and then the water faucet in the shower to see if it would resolve the issue……..but it didn’t. If the water temperature issue gets resolved we would definitely stay there several times a year. But after a long day you want to take a nice hot shower and that’s not something I come to expect from Marriott hotels. If this issue gets resolved I’d love to hear back from the hotel and try staying there again.

Only had hot water once in 4 days. We called and they said to leave water on for 10-15 minutes to get hot water. It never came.

It was a great stay.

Our room had a bad scent, and shower drains were an issue. Reported both to staff, no results, not able to move us to another room. Thx.

Good location and nice view

Pool was closed we were not informed beforehand

This is the 2nd time I have stayed at this hotel. The first time was fantastic but this time we were driven away because of roaches in the room. We immediately picked up our stuff and asked to be switched rooms only to be put in another room that also had roaches. We did just go down to the front desk to ask for a refund and we ended up at another hotel. It’s so unfortunate because the hotel looked very clean and we had a great first time but I just can’t see myself coming back. The staff was very kind and understanding and did state they will be calling someone to address the situation.

Front desk was very friendly, accommodating, and knowledgeable. Made our stay very easy