Hotel Diplomat, Colaba

Location

Peeled off walls, broken handles of the bathroom,no slippers for the guests and dirty drawers.

Cleanliness and it was very neat

Staff and they were very unprofessionals. And same person who carried luggage from car become the person for room service. My suitcase for locked and the staff did not help at all. And when i requested he charged a lot to which i denied Later i dragged my luggage to the shop and got fixed in 250 rs. When i confronted back to the hotel person he denied and said thatbhe also demanded same money but that was not the case.7500 rs for a night with no dinner is enough still people want to earn by looting the tourists which is really shameful act. It was my daughters bday on 29th and i was ther only for one night but instead of going locally i had to waste time in getting suitcase fixed ..very bad experience ..

Sa localisation

Le bruit de la rue, pas de double vitrage ni de joint aux fenêtres. Musique très forte faisant vibrer le sol de la chambre tous les soirs de 21h à 1h30 du matin. Petit déjeuner ouvre officiellement à 7h mais en réalité il n’est opérationnel pas avant 7h30 J’ai réservé et payé pour une chambre ‘de luxe’, on m’a attribué une chambre ‘standard’

The location, services offered by hotel, 24 hour kitchen and hospitality by the staff.

The only downside of this property is unavailability of car parking space.

Breakfast

The property is in great location, staff were nice and helpful!

The rooms were nice size but old needs a makeover, the toilet is old and moldy very uncomfortable. Also the breakfast was not good the menu was limited to foreigners.

excellent location breakfast included helpful and friendly staff

unfortunately the first night we were in a room 111 which is above the nightclub next door ask them to move me as it was very banging music till130 in the morning but they said they did not have another room. I was not happy, although they did move the next day to a room on the other side so second night got some sleep. also, there was a dirty towel in the wardrobe and the fridge wasn’t very clean.

Excellent location. God staff

Not applicable