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Even thou I asked for an early check in, they gave me the room after 3:30 pm, I had a wedding at 4:30 pm and the service simply told me to wait. I ate at the restaurant, some dishes were good, others were average. I went to pay my tab and they were charging me for drinks I never took and extra things I didn’t asked for. They were trying to persuade me into paying when I checkout and that would have left me with either wait to dispute the extra charges or make me pay for something that I never drank or ate. They provide you with plenty of sweet water because the water that runs from the tap and shower is salt water so you’re left with that strange sensation on the skin, same thing with the pool. The ocean isn’t friendly like Acapulco’s so you’re risking getting swallowed and drowning. The futons and hammocks at the house beach get crowded on weekends, you have to use your towel to reserve them. The areas around the hotel are quiet and very calm, but there isn’t many restaurants around within walking distances and there are lot of damaged buildings due to Otis, so you’ll see some dilapidated sights while you’re walking around. I’ll recommend you to go if you want experience a semi virgin beach in the middle of nowhere, especially if you’re not looking for clubs or night life around the place. Be weary if you want a snack for dinner, restaurant closes at 11 pm and the nearest store is far by foot and the hotel doesn’t let you introduce food and charge you for doing it.

El hotel me gustó mucho al igual que la playa hasta pensaba dar un retiro de mujeres pedí un cotización y el personal muy amable pero a la hora de entregar la habitación olvide un traje de baño verde muy querido ya que es un regalo muy especial y una bata blanca, en la carretera nos dimos cuenta del olvido pasó como una hora y nos comunicamos a recepción y la señorita que nos atendió nos dijo que el personal de limpieza no le había reportado nada, que ella se comunicaría conmigo y me dejó esperando, mandé correos al hotel llame y nada hasta la fecha no me han dado solución y eso vuelve una experiencia muy desagradable e insegura ya que no tuvieron la atención de solucionarme fue un olvido mío pero se supone que mis cosas estaban en un lugar seguro y al final ni siquiera tuvieron la atención ni de una cosa ni de la otra ojalá pudieran darme su amable respuesta y solución a mi petición y tener cuidado con su personal por qué no se pueden quedar con cosas que no son suyas. Ante todo la seguridad y la comodidad del cliente muchas gracias !

Excelente

Agua salada, mucho ruido del personal

Excelente servicio

The location is great, backing up on the beach. Unfortunately the hotel is in serious need of repairs and renovations. Very old towels, dirty curtains, bathrooms are in a poor state. The showers and bathrooms use very salty water- not great for hair and skin, and pretty dire for contact lenses wearer. Restaurant is nice and staff overall pleasant, with a couple of exceptions. Samayan on Reception was particularly helpful and friendly.

Excelente atención ideal para escaparte el finde

El mejor hotel en el que he estado, el personal es sumamente amable y cuidan mucho la atención y los detalles.

Todos muy amables, gracias.

Room did not have A/C, no hot water, power kept shutting off. Water ran out as I was showering. Very uncomfortable experience