Club Himalaya, by ACE Hotels

The location

The hotel is cleverly designed so that the majority of rooms face out across the valley towards the Himalayas. The views are brilliant and the roof top sundowners is a nice touch.

Maybe some more knowledge and support with local walks, staff were supportive but not knowledgeable.

Incredible hospitality and views, regardless of the monsoon mists. The hospitality in the restaurant was amazing, as was the food! Highly recommend!

Monsoon period does bring mist and fog, but it will not effect the quality of the hospitality and hotel.

Nothing

Firstly why have they put a swimming pool next to the restaurant. You try and enjoy your food and all you can hear is screaming children in the pool then parents come and lean over your table while looking in the pool. Then during evening meal 4 times I was relocated by different staff saying the table isnt available. It felt like I was playing musical chairs. After that we decided to take the food to the room as we was annoyed. Next morning I was woken at 5am by staff knocking my door. This experience was terrible from start to finish

Location is really nice and the view as well! Stuff was really kind and willing to provide anything! The hotel at the main area was beautiful and the food buffet amazing!! Thank you for everything!

The price for this room could be less than that!

Location and property design

Poor service. In my 2 days stay, water supply went off 3 times and each time there wasnt any response on calling the room.service. i had to actually walk down and tell reception to resolve it. This wasn't an experience and service quality yoy expect in a 5 star.

Amazing experience. Superb food and service.

Leaving so soon. Should have stayed longer

I've stayed here twice. The facilities are great; well equipped for a relaxing weekend away. There are so many little nooks and spaces in which to enjoy a cold drink and some contemplation, surrounded by forest and mountains. The menu is diverse and delicious, although I'd be wary of the pork. The breakfast spread was also terrific. The spa is definitely worth a visit; the masseuse is very capable and I left feeling a million bucks.

The pool was cold; like ice cold. We were told this is because it's summer, although it was the same the first time I visited in November. All signs would indicate that it is meant to be heated and likely doesn't work. I also wouldn't recommend going in the wet season. While a beautiful place, the view was completely obscured by cloud and mist. I understand they also burn off the harvested wheat fields in May, which only added to the issue. We couldn't see either the sunrise or sunset, let alone the Himalayas, which is much of the reason to visit.