Elif Star Cave Hotel

My worst experience on my whole 1 month trip through Europe was in this hotel. My girlfriend and I arrived at midnight and the hotel host (will not mention his name) greeted us by first saying "we have a problem" and then arbitrarily decided to charge us 120 euro for a service we hadn't asked for (I had requested a tour quote 2 months prior to our trip -only a quote- and he decided to interpret this as an intention to acquire his services. Only the day before we arrived to Kapadokya he wrote a confirmation email which I obviously did not see because we wew traveling) Since I told him I was not going to pay, he grabbed one of our bags and told us that if we didn't pay, he would not give us back OUR bag. I really thought this was going to get violent. He then ripped the reservation and told us that we could not stay in his hotel (this was at 12:30 am). I agreed to pay him 50 TL for the airport pickup and then gave us back our bag. We left the hotel and had to go knocking at every other hotel in Gorem asking if there was vacancy, carrying 4 heavy travelling bags with us. Once we found a new hotel, which was very expensive considering it was a last minute reservation, we had to rearrange our tour because every pick up was referenced to Elif Star and we were scared that the man we are talking about would cancel everything as a retaliation or something. We went to sleep at 2am.

The hotel room was very good, fully made of caves. We just stayed one day at the hotel and did the South Cappadocia tour. Kadir was a good host and very friendly. The stay at the hotel and the tour with him was very good.

Hotel muy bien ubicado en el centro del antigüo Estambúl. No tiene lujos ni nada de más, pero es una muy buena opción en relación precio-calidad.

This hotel is a beauty, impeccable, and the best service ever, booked also his tour and recommended without hesitation, kadir knows well his town history, enjoyed every moment of his tour, great lunch too.

The hotel is family run, its set in an ideal location and the rooms are great, perfect if you want a cave room . The town centre is a few minutes walk away.The manager Kadir can arrange all your tours at a price much cheaper than other tour providers and he provides an excellent service. Overall it a very friendly, ideally situated lovely place to stay for a visit to Cappadocia.

Very quiet area of town, while still close to everything. Kadir was very helpful helping arrange cars, air balloon trip and providing information on other sights.

카파도키아에 있는 숙박들이 다 그렇겠지만.. 야간 버스 타고 와서 지쳐있는데 오자마자 투어를 제안하시더군요. 전체적으로 아늑하고 편안한 공간은 아니였지만 깨끗하고 아침도 괜찮았어요. 아주 좋지도 않고 아주 나쁘지도 않았던 곳이였습니다.

The Elif Star is roughly a five minute walk from the city centre, and is situated on a quiet street. They serve a decent breakfast to get you started for the day, and the staff is overall friendly. However, we did notice a change in our treatment as guests after it was discovered that we had booked a tour through an outside company. This, unfortunately, negatively impacted our time at the Elif Star.

早餐有待加強, 蒼蠅太多, 到處飛來飛去. 房間沒有冷氣, 白天非常熱, 很難受. 老闆很貼心會給許多旅遊資訊, 但是最後要check out的時候, 沒有要找我們零錢的意思, 覺得很貪小便宜.

The friendliest, most helpful staff I've ever encountered. As well as answering questions, they were full of ideas and suggestions. Charming, lovely, warm, intelligent people who made every day of the week we spent with them a true pleasure.