Altera Hotel and Residence

staffs are friendly and welcoming, sauna is nice.

The staff are friendly, the stay was quiet for me. The only little nitpicking I have is that after midnight the side door access close to my room is locked, so I have to walk thru the main building to the second building where my room is. In others words, the hotel is huge with a beautiful pool. Great stay, will come again

Great place to stay, cooperative staff, excellent rooms and service. I have lived here twice this season and was really happy with the hotel facilities, room, food and location. It checked all the boxes and I have wonderful experience. Balcony is spacious, rooms designs are amazing.

This is my second stay that this property in 2 years. 65 days total All staff very helpful and friendly. Mint was a big bright smile to see everyday. Thanks again for Great service.

Property a bit dated and overall basic place to stay…

Swimming pool and gym

The area was well maintained; the look of the room was pleasant as well as clean. Housekeeping was excellent.

Was a super nice stay

The size of the room is larger than that of surrounding hotels, and it especially suits the swimming pool and surrounding trees. It's especially beautiful. Since the room is large, it is difficult to keep every nook and cranny clean. I understand. And I especially understand that there are kitchen facilities. The refrigerator is big. It's even better because there's a washing machine.

I have been going to this hotel for 8 years. Since the new owner took over, perhaps it's only me, but the quality has not been up to par.