San Remo Hotel

The hotel was full and couldn't offer us the room we booked and paid for - they refused to give us a refund even though they couldn't offer what we have booked. Offered us a meal at another hotel as compensation which is disappointing, we left and booked somewhere, this shouldn't happen it is robbery - if you can't give the room that has paid for you should give the money back - it's that simple.

I’ve spent 3 nights there. It is located outside the old town, but you can get there within 15-20 minutes. There is a bus stop nearby, some small grocery stores and a few restaurants. The room was ok, quite comfortable bed, balcony, fridge and bathroom with bathtub. On the premises, you can find a pool, bar and gym. They also offer breakfast. In general hole is ok but could use some renovation as everything is really old. It wasn’t bothering me at all but I’ve heard people complaining. Anyway, for this price it was a very decent stay

Our flight had been cancelled last minute and so we booked two rooms at the San Remo hotel on short notice. The moment we entered the hotel lobby we were distraught and in total shock. The hotel was completely run down and aged , the air conditioning didn’t work and everything was dirty. The rooms were even worse, never have we ever encountered such negligence in a hotel before. Both rooms seemed like they haven’t been cleaned since the 60’s with stained art deco furniture. Bedsheets yellow . Everything was broken, from the locks on the safe to the sink. One room even had must growing on the toilet. The water pressure in the shower was so bad I might as well have showered in the airport sink. The hallway was very ominous with flickering neon lights and thin walls (in a hotel full of loud people) . The staff was nice but useless, the hotel is in a really good location close the center and the sea. Would recommend only as last resort in a zombie apocalypse.

Very disappointed. Room dirty furniture & cupboards broken. Breakfast ok if there was any left. Staff pleasant. Pool nice but roof around the edge fell off and left there . No cold drinks beer and coke we were told maybe in 2 days after our holiday was finished. It's close to the beach and lovely restaurant in the doorstep.

I’ll start with the positive : wifi, air conditioning (nicely silent) and tv worked perfectly, the shower too (even if a bit out of date).Cleaning ladies come every day, and the beds were made, the sheets and towels changed every 2 days. The area is nice:5 mn walk to the nice Kastella beach,bus station and marina 1/2hr. Plenty of cafes and restaurants, but quiet enough at night. The hotel has a nice (with a « bubbling » liner) swimming pool (strictly no shower nor feet washing basin though). We didn’t encounter any bugs.The staff was pleasant, and very relaxed.Now for the negative. See pics :1st surprise on the corridor. Why keep this ruined disgusting carpet and sofa? 2Nd surprise, nice cupboard. I don’t intend to repair it. 3Rd surprise the balcony. Broken glass, old (very) rusted wire hanging miserably, cigarettes burnt chairs... i got more to say... Piss-take !

Very bad hotel

Problem was that there was only one electrical outlet. Therefore the breathing machine could not be used. Need to have an outlet next to the bed and converter plugs available.

This place is ridiculously disturbing, very filthy. I cannot comprehend how this place has a rating of 3.5 out of 5 for cleanliness on Expedia. It is outdated, air conditioning did not work. Mattresses felt like rocks. I left this place immediately in the morning.

The place is what’s you pay for

All ok