Grand Skylight International Hotel Guanlan

Arranged for the hotel car to pick me up from the ferry in Shekou. My flight was delayed so I missed the arranged time. Called to rearrange -no problem at all. The concierge Neil spoke excellent English. Reception staff are welcoming and no language issues at all. Much improved from my last stay 12 months ago. The room is excellent and for the price it's even better. Clean, quite, spacious, and air con that is also quiet and works👍 Definitely consider this one for your next trip.

Ok, the bed is good, big and comfortable. Breakfast is OK.

service was lacking which should not be the case for a hotel of this age and location. faced several issues; a/c not working in two different rooms, miscommunications on pool usage, late laundry, and a broken coffee machine nearly every morning. it's a nice condition and comfortable hotel but service makes this a 4 star stretch.

I spent one night there and the room was correct. Reception staff can speak English. However breakfast was not enjoyable at all. First they have not enough seats in the breakfast room so you end up in the lobby bar area. The food was ok, I was not expecting too much. But no service and for any reason a waitress was blocking the lifts at the breakfast level so when you are in your room level, it is difficult to go down. Not too smart...

This was likely the best hotel experience that I've ever had. The staff was enormously helpful. This was my first trip to China and this hotel (particularly the staff) made it so easy. The only slight downside is that the hotel is far from the downtown area where more is going on. But I did find that a short walk leads to plenty of food, shops, community activity so it really isn't bad.

room was good but the A/C was not working good. The lobby A/C was turned off was really hot, Breakfast was all chinese need more American choice. Staff was good.

Had a 5 night stay for business at the hotel. This hotel offered very good value for the money especially given the 5 star rating. Hotel looks good, has generally good condition but as many other things in China is just missing the little extra it needs to be world class: - General moisture smell, I guess common to many hotels due to humid environment. Ventilation should be left on and cleaned appropriately to environment. - Bathroom floors / surfaces didn't seem to be cleaned appropriately. I did not mind but others might. The good: - Breakfast was really good, cannot comment on the dinner buffet since I did not need to use it (and even then seemed quite expensive!) - Good WiFi connection speed/signal. - Comfortable and large room - Nice shower

Be careful, because many of the reviews for this hotel are actually for the Grand Skylight in downtown Shenzhen. This hotel is located north of Shenzhen. I stayed here when this hotel was brand-new, and it's not any better now. The hotel staff barely speaks English, making important communication very difficult. The breakfast buffet is sub par. The AC in the rooms apparently does not get rid of the humidity, because everything – bed, clothing, EVERYTHING – is always a bit damp. I did not have this problem when staying at a much cheaper, lower quality hotel during the same visit. The bathroom is very spacious, and there is ample counterspace. The water pressure is fine. The towels appear to be several years old, as they are very ragged on the edges. Don't look too close at anything, or you will realize the hotel is not very clean.

It was nice. Not too bad a location. Cleaner and more spacious than the hotels in Hong Kong/Kowloon for the same or better price.

Well located for visiting industrial estates and manufacturing companies it was a challenge at the airport to get a taxi to go the 40 minute journey. The hotel is big, clean and comfortable. I had to remove a hard mattress cover off the bed before I could sleep though - very strange. The room had all the extras you could think of, most were complementary, some with charges. Breakfast wasnt great, plenty of tinned fruit but I wanted to stay clear of the hot food. Very obliging for a late check-out.