Wingate by Wyndham Louisville Airport Expo Center

Location was great

the coffee could be better

Friendly staff, clean and comfortable

The elevator is slow

The staff was very nice. The hotel was clean. The rooms were clean.

It was in, what looked like, a run down part of town.

We stopped here for a quick overnight during Thanksgiving weekend, and even for a short stay, the experience was frustrating. The water pressure in the bathroom sink was so weak that washing my face was nearly impossible. The toilet also required multiple flushes, which was both inconvenient and concerning. The bed was the biggest issue — it had such a deep dip in the center that we had to line the middle with pillows just to keep ourselves propped up. When I informed the front desk about these problems, I was met with nothing more than a blank stare and no acknowledgment or attempt to resolve anything. Thankfully, we were only there for about 12 hours, but honestly, that was 12 hours too long. I would not stay here again and cannot recommend it to others.

Room were clean, well maintained and very reasonably priced. The staff was beyond helpful, helping us locate local eateries. The breakfast was were typical continental breakfast, but they kept up with the guests didnt have to wait or ask for anything either morning

The young man at check in was respectful, professional, and created a very positive impression. The room was very good. The breakfast was fantastic. All the personnel were very helpful.

Location

Price rude front desk clerk when I checked in.