Haad Yao Bay View Resort and Spa

This hotel is truly located in the most amazing spot on the best beach on Koh Phagnan. The facilities are all nice and there is really no need to leave the area unless you are interested in site seeing other beaches. I can't imagine finding a better spot than this.

rude staff at tourist desk--hade a jacuzzi room... when we first arrived there was drink tourists in our jacuzzi. The rssort did nothing about it.

The stay was nice, but beware, The price with tax and commission is double.

Place was right in the beach. No lit up to the appartments. Resturant is rather pricy comoated to local food. Great for hiring a scooter to travel around. Takes about 40 mins to scooter to full moon

The room was meant to be deluxe room with jacuzzi. There was nothing deluxe about it, for the price we paid in comparison to the other hotels we had stayed in during our trip this was the worst. It was tired, old and dated with a damp rotten ceiling, broken cheap chandelier above the bed it felt dirty and dingy and very dated.

Enjoyable and relaxing

The hotel was fine in itself however staff were poor. Breakfast available from 8-10 means if you are on a tour no breakfast. One tour left at 8:30 and staff told us no breakfast as they could not cook it in time. We were the only two in the restaurant. However if we paid $10 they would make it quickly and put in a takeaway container for us. No hot water. Barely luke warm

The Haad Yao is perfectly placed to the North of Haad Yao bay. The hotel has a beautiful infinity pool next to the beach (however the water in the top pool was stagnant) and there are beds available on a terrace for guests by the beach. The food is very good yet service is slow. Our room was spacious with basic amenities but a cracking view over the bay. Be warned this is not a hotel for people who struggle with steep steps as the rooms are located up a hill. The resort is stand alone so away from bars and night life but the staff were able to supply a cheap taxi to Haad Rin which took about 40 minutes. All in all very happy with stayed here to enjoy Ko Phangan away from the main tourist traps.

My husband and I booked this resort, because we were looking for a few relaxing days by the beach and pool. It delivered perfectly. The staff was super friendly and always willing to help. The pool was clean and not too crowded. The room was spacious and clean. The air con and hot shower both worked well and were much appreciated after fun days spent in the sun. However, the beach right outside the hotel left a little to be desired. The water fills with (harmless) jellyfish on windy days. After a bad day of trying to enjoy a swim in the ocean, we didn't try again for the next 5 days. The hotel also offers great excursion packages. We took a snorkeling trip with Black Coral Tours and had a great day out for a fraction of the cost of some of the more distant trips. The hotel restaurant was good, but after eating there 2~3 times a day for 4 days, we finally ventured down the beach and tried out some of the other restaurants. They were quite good too. This hotel is very isolated. If you're like us and don't want to rent a motorbike, you won't be leaving the grounds on your own without paying someone for a ride. That being said, it was a wonderful way to have complete relaxation and seclusion in paradise.

rudest staff - not one person smiled or greeted us entire stay. room as lovely with a great view. (Jacuzzi spa room) breakfast was terrible and the hot food is served completely cold, would not recommend