Hilton Garden Inn Raleigh Cary

Beautiful, clean, newly renovated hotel. The staff are amazing! Ethan and Liz went above and beyond in customer service to help me with my advanced purchase non refundable stay when weather changed our plans. In this day and age when customer service seems like a thing of the past, the they delivered! Thanks so much Ethan and Liz!!

The staff: from reception at check in to breakfast and check out: friendly, listening, efficient : great: well done

All was good. Didn’t use the bar but it could use a little more warmth (now all white and bright lights)

Undergoing renovations at the time. There was construction work happening but they were very considerate and noise and dust were not noticeable. Our room had been renovated, however, I noticed the tub/shower base had been scraped and marked during the room renovation and the surround seal had been damaged. I mentioned this to the checkout staff. She said she would pass on the information and thanked me.

Hospitable front desk and very helpful. The gentleman at the front desk was so nice during checkout and helped carry luggage to the car. We also enjoyed the pool, clean and well maintained.

Elevator can get so busy in the morning, cleaning staff as well as guests, creating quite a wait if the guest has a tight schedule.

The location and the quietness

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Location