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8.2 / 10 Guest Rating

Plazamar Family Resort

Avenida del Golf, 4, Santa Ponsa, es

Plazamar Family Resort - main view

About the Property

Lagoon-Style Pool and Palm Trees
Plazamar Serenity Resort boasts a stunning lagoon-style pool surrounded by swaying palm trees, creating a tranquil oasis for guests to relax and unwind.

Convenient Location
Located in the heart of Santa Ponsa, guests at Plazamar Serenity Resort are just a short stroll away from a variety of shops, restaurants, and bars, offering the perfect blend of convenience and entertainment.

Entertainment and Activities
With daily entertainment, weekly barbecues, and a range of activities for all ages, guests at Plazamar Serenity Resort can enjoy a fun-filled holiday experience without even leaving the property.

Experience the perfect blend of relaxation and entertainment at Plazamar Serenity Resort. Book your stay now for an unforgettable Mallorcan getaway!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that student groups and stag/hen parties are not allowed. Other kinds of groups on request. A deposit on arrival may be required for groups.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent470 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage7.1
Overall Experience8.6

Select topics to read reviews

S
SelenaesES
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0
Helpful?
R
RoisingbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Will not return"

4.0

Location is good. Bar snacks are good quality and well priced.

Very basic accommodation. Quite run down and in need of major refurb works. Rooms are in a poor state, not very appealling. Major issue is noise!! We hardly slept. My children came home exhausted. Staff do not walk round at night to check for rowdiness. No soundproofing at all. I had to get up and 4am and knock the room next door to tell a group of lads to be quiet

Helpful?
R
Roman BielokonczCZ
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Good"

6.0

On the positive side - the hotel is within walking distance of a sandy city beach, there is a swimming pool on the premises, and the staff are friendly and welcoming. Good location Free public parking

We left with an unpleasant impression of our stay, and the main reason was the air conditioning. The unit is clearly very old and dirty, and it blew out air with an unpleasant smell. Sleeping in the heat was simply impossible. On top of that, the outdoor unit of the neighboring room's air conditioner was installed on our balcony and ran with a terrible noise - making it impossible to relax on the balcony or sleep with the door open. All the appliances and furniture in the room are very old and long overdue for replacement. The fridge was completely iced over inside - clearly hasn't been defrosted in a long time. The wardrobe was also old and worn. Inside the wardrobe there is a safe that locks with a key - but no key was provided, so it was completely unusable. There was also no iron in the room. We were surprised by the absence of a "Do Not Disturb" sign for the door - this is a basic thing for any accommodation. We had to go to the reception in person to explain that we didn't want to be disturbed. Not the most pleasant way to spend your vacation. A separate issue - right outside the room entrances there is a children's football pitch. Kids were kicking the ball around until late at night, making rest completely impossible.

Helpful?
A
AttilahuHU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

Az Áll Inclusive szolgáltatás tökéletes volt

Helpful?
D
DilichukwugbGB
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"It was nice"

7.0

I liked the location. Close to the city center and the beach. The bus and taxi access was excellent. Overall it is a nice place. Clean rooms and the staff pleasant. Breakfast was good

We booked a double room and the beds had wheels that moved a lot so it was an uncomfortable bed ad a couple. I also feel that the room needs updated furniture especially the microwave.

Helpful?
A
agustinauyUY
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Good"

6.0
Helpful?
O
O Callaghan CollinsesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
C
CassiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Very Good"

7.0
Helpful?
C
carmenesES
Verified booking
family_with_children
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

9.0

El apartamento pero porque era en la segunda planta. El personal muy amable y todo muy ordenado. El equipo de animación se implicó mucho. Hacían todo lo posible para animar el grupo.

Qué había apartamentos en la planta baja. En la misma altura que el escenario y bueno, veía que era mucho ruido.

Helpful?
R
RobertieIE
Verified booking
family_with_children
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

9.0
Helpful?