HOTEL 24 sweets HAKUBA

Didn't book anything till very late because of work and had no idea of what to expect when I got to Hakuba on my own. Then, on the second to last day of my ski trip, I broke my leg. The staff took me to the hospital, helped me in many ways to prepare for my trip home, brought food to my room (it is a hotel you eat at the cafeteria and no room service), helped to buy me a pair of sweat pants as I couldn't fit in my jeans with my cast on. It wasn't just the service but how they took care of me like a friend that really touched my heart. It sucks to get injuried when traveling alone but I left with a smile. The team at Glorious is wonderful.

Nice position but still a decent walk ( in ski boots ) to the slopes. I would call the accommodation above basic but definitely not luxury. Very clean and manager very helpful. Breakfast was spartan compared to other ski accommodations I've been at but after getting used to this we realised it was adequate.

Excellent hotel and the staff were exceptionally freindly, always smiling and went out of thier way to help us every day from check in to check out. Really centrally located in Happo one close to the information centre and bus stop.

Hotel Glorious is absolutely AMAZING! My family and I stayed here for a snowboard/ski trip in February and we were nothing but happy with our stay and the service we received. We stayed in Japanese style rooms which were very comfortable and affordable. The shared bathroom is very spacious and the Onsen is great! It was the perfect way to relax after a long day of snowboarding/skiing! Each morning our table was beautifully set and we were served the most amazing breakfast. We also had dinner one night which was absolutely beautiful as well! So tasty and super speedy coming out we hardly waited 5 minutes for our meals! Perfect service! The manager was amazing and ALWAYS made sure we were well looked after. He was so friendly and we all adored him! He really makes your stay so welcoming! It felt like home! The chef, waitress and kitchen staff were all such kind hearted amazingly friendly people who never stopped running around lending a helping hand to us and all the other guests within the hotel! Every time we entered the building we were greeted by nothing but big smiles! It was very sad leaving this hotel as we enjoyed it more than words can describe! We will definitely stay here again on the next ski/snowboard holiday! Thank you again for looking after us! We appreciate everything you all did for us and the kindness you gave us on a daily basis! OH! Also.... my mum accidently brought the room key (room #215) back to Australia in her handbag! She is very sorry and will be posting this back to you tomorrow (Saturday 22nd Feb 2014). Take care amazing staff members! We all miss seeing your smiling faces! From Shelby, Beau, Robyn, Jaxon and Kristel! (rooms # 215 & 217 - Feb 12th to February 17th 2014)

Room clean on arrival, no lift but only 2 stories high. No housekeeping during our 4 night stay, but there was a note to say if we wanted clean towels we could exchange our used ones at reception, which we did no problem. Staff do not speak much English, and front door is locked at 10pm, you have to phone them to get back in! Very much a hostel feel at 4* hotel prices, would not go back again. There are much nicer hotels in Hakuba.

Friendly and helpful staff, good location, spacious rooms, 20% off ski gear hire at Spicy rentals if you're staying here

Spacious rooms, comfortable beds, friendly and welcoming staff, excellent hot spring common bathrooms, tasty and filling breakfast, convenient location for mountain access, good value for money. All in all pretty good.

2泊しましたが、朝食が2泊とも同じメニューでした。 少しメニューを変えてほしかったです。 部屋は割と広く使いやすかったです。 温泉が冬だと少しぬるいかも。

I stayed here with my girlfriend for 4 nights whilst snowboarding and had a great experience. The staff are very friendly and helpful. On the first night the manager took us for some excellent traditional Japanese food and offered free lifts to the slopes to beat the queues of the shuttle buses. We also got a discount on our snowboard rental and had a decent breakfast each morning. The location is also ideal, a short drive to the slopes, lots of friendly bars and the information centre is a short walk. A great place to stay that is a reasonable price with friendly staff and is close to the slopes, cannot ask for much more.

We stayed here for 5 days for a snow trip in February. This hotel has a great central location, close the the main bus terminal, hire show, bars and most importantly Happo ski field. Only a short 7 minute walk to the base of the mountain. Our hotel manager was wonderfull, always making sure we where happy, trying to make conversations in English, he also went to the effort to explain every dish they cook us, and the food was wonderfull. A chiose between Japanese or western style dishes, both where a joy to eat. Yes we would stay there again.