Hotel Madhuban

The ambience and the staff is great.

The mattress is too hard to sleep on and there was no pressure in the water taps for shower or even hand wash.

Breakfast was okay. Location wise it is centralized place.

The room was not clean and disorganized. And the bathroom fittings were broken, not in workable condition.

Dirty washrooms , stinky rug, at midnight water stop coming I called 20 times at front desk no one was answering the phone. Till morning 7 am there was not water in the hotel. I asked morning then they said ok we will fix it but one hour after I talked at front desk water came. And only cold water. Mismanagement and disorganized. Please I advised don’t go there even free. Old and smelly towels. I could not sleep whole night.

It is a very nice hotel located on a very busy area with shops nearby although crossing the road to reach the shops is quite difficult and impossible if you have any mobility issue. I booked my wheelchair accessible room at the hotel weeks ahead of arriving but found that the only accessible room in this large hotel had been allocated to someone else. Hotel management tried to rectify this by offering me a suite but that did not have accessible bathroom (the doors of bathrooms in India are for some reason very narrow, often less than 2 feet wide). It took a few hours for the hotel to re-allocate me my room. The accessible toilet had handrails that were resting on temporary base so increasing risk of a fall. Shower area did not have a shower seat and the whole bathroom and toilet area is rather small which is made worse by the door opening inwards. Room was comfortable and food was good.

歴史のあるホテルで、施設などは少し古いところがあるが、客室の整備や清潔さは保たれている。ホテルの裏手にある芝生が整備された場所は散歩などに非常に気持ちが良く、街中にある喧騒を忘れさせてくれる。

It was great stay at the Madhuban. I would definitely recommend it to my family and Friend.

very very poor service with no one ready to listen to you

Hotel rooms are basic with aging furniture and fixtures. At arrival we were shown two rooms to choose, referring to the reviews that I had read I checked the windows for locks and found that one rooms window was not lockable, but the next room was okay. The second day we were upgraded to a better room on the forth floor. Our four day stay was okay as most of the time we were out sight seeing or shopping. We were in the hotel just for the night and breakfast. The staff attending during breakfast are old and inactive to respond to any request and seems to be serving as senior staffs - serving since long, which the management is reluctant to change.