Bolgatty Palace & Island Resort (KTDC)

Courteous and helpful staff. Food is not up to the mark.

It was a short but lovely stay. The lake view rooms were cozy and clean. It literally felt as if we were floating on the lake. You could see ferries and launches, houseboats and big ships incessantly passing by near and far. It is slightly difficult to get around by public transport after dark. So, you do not have any other food options close by. Room service is good, restaurant always serves buffet meals, and could be a disappointment if you come in late. But the reception was very cordial and got us breakfast before 6:30 am. I loved the place and will like to come back again.

we had booked the cottage for family..so cottage was on beach (seashore) view was unforgettable and wonderful. must to stay here

Wow, once of the worst places I've stayed, unwelcoming staff that stare at you or walk away. Toilet ran all night in our room asked for it to be fixed so next day no flush at all lucky there was a bucket in the bathroom! Long way from the centre of the action - lift only goes up in the building we stayed in. Restaurant was strange to say the least!!!! Was cheep that's the only positive!

Although a very good property, the management is poor. The staff is disinterested, and therefore service is poor. Mosquitoes are a big nuisance, making it impossible to sit out in open. The surroundings of the island are not clean, leading to the problem. Our plants left outside were taken away. The breakfast was cold.

Hotel of faded glory on the end of a small island that is troublesome to get on and off.

I stayed here for a night and overall it was a pleasant experience. Rooms were clean and good. Their lake facing rooms were like tree house and well located for a nice view to the backwaters. Staffs were friendly and service was good.

Had a terrible experience of apathy by staff at bolgatty resort. Mosquitoes day and night in your room. booked for lake view which was not provided. Had no other choice as I had paid in full during booking -my mistake. menu was same for 4 days at breakfast. Would not like to go there again.

Allotted with wrong room when check in, not informed in person. Later after argument changed as per booking. Aircon was faulty in the night time.Location is not nearer to sightseeing places. Must cross the island to go to main places. CP breakfast is not upto the standard, in menu so many varieties but in actual idli Dosai,uppuma only have. Overall not upto expectation for the money paid.

beautiful location, lots of greenery and water front and really enjoyed the location. lot of confusion among staff while billing. I had to make a complaint to Manager, However, the confusion was resolved.