The Riviera Guest House

Lovely room with sea view. Excellent breakfast.

I was informed about being on the 4th floor in advance of my stay, which was not a problem. However, the stairway is steep and has many doors to pass through. The room itself is compromised for height by being in the eaves but not a problem for a solo traveller. Would be a different review if I had been offered this"luxury" double room as a couple

It was amazing, the service and the personal touch was perfect. Really enjoyed the breakfast it’s such a good idea ordering it the night before to save wasting food. All questions were answered straight away and in a friendly way. The room was clean and it had a great selection of tea and coffee with biscuits too. For my first time to Whitby, it was the best place to stay.

Great B n B in a fab position just near the whale bone arch. We had top floor sea view room, nice n quiet (not good for less mobile) the lady owner had e mailed beforehand to check we were ok with stairs(we are). Shower gel and shampoo in the bathroom, with heated towel rail. Plenty of plug sockets to go at. Tcmf and biscuits in the room, along with wine glasses and tumblers. Hairdryer in the drawer. Plenty of wardrobe space , ironing board. Really comfy bed. Top floor hallway area was a bit chilly...as was the room (14)...but it does say in the welcome book to turn it on and heat up to your own needs...which we did... big electric wall heater which heats up fast and gets the room really cosy. Nice hot fast shower. Lovely brekky (pre order from welcome book and leave it downstairs in the box the night before). Lovely ladies working the brekky room both days. Free parking outside (only valid mid oct-mid march...due to seasonal months)...in high season...follow parking permit instructions.

A great customer service from the confirmation of the booking to leaving. All staff are friendly and helpful, the room was clean and spacious. I think it was the little touches such as Zed coming round at breakfast time checking in with everyone that they are ok.

I knew there would be stairs to climb, but I didn’t expect it would be eight flights to our room. A warning would have been appreciated. There was a strong smell emanating from the bathroom although the bathroom was clean we had to keep the extractor fan going 24 hours a day to confine the smell to the bathroom. The sheets were too small for the mattress and kept rucking up. It would have been appreciated if we had some help lugging our luggage up and down the stairs no one was available. I am sure that others must have complained about the smell in the bathroom and am surprised nothing has been done about it.

Amazing

Nice guesthouse with fantastic views on the doorstep,close to the beach and attractions,would use again although probably better not for those who struggle with walking.

Well looked after, the bedroom had a nice character, however the bathroom en suite has had some sort of a make over but not to the best standard.

My top floor room with dormer window had great views out to sea - the payoff being 73 internal stairs in addition to the dozen from street level! I'd previously stayed at this property so was aware of the stairs and the property owner Emma also messaged me at the time of booking to check that there were no mobility issues. After a minor issue around check-in times, I was able to quickly settle in and found my room to be clean and comfortable with good quality bedding and a generous refreshments tray. Supplementary heating was available if required but I found the room was toasty thanks to the afternoon sun. Breakfast choices were made the previous evening and popped into a box in reception. Breakfast service ran smoothly with clear table allocations, a good supply of filter coffee, high quality items in my full English and branded cereals and preserves. Overall, a pleasant stay and I would certainly stay again.