Ocean Spray Apartments

There was a large group of us that stayed at this property as we were all there for the same event. I stayed at this property for two nights and three days. I stayed in a one bedroom apartment with a queen size bed and a garden view. Upon arrival at this property, I was surprised to see how dated it looked. The pictures on the Internet looked a little bit more vibrant than what I saw in person. Due to certain flight delays, I managed to get on an earlier flight to Barbados; therefore, I arrived much earlier than the official check in time. Rochelle was at the front desk when I arrived and graciously allowed an early check in (1.5 hrs early). I was very happy about this as it was a laboring travel experience, and I was ready to get a shower and relax a bit before the main event. Thank you Rochelle! Rochelle was friendly and professional. She answered our questions. She let us know that we can reach out at any time if we had any other questions or concerns, and she escorted us to the location of our room. There is an okay view from the balcony. It is called a garden view. You can also see the ocean in the distance. The apartments are not bad and served their purpose but they are pretty dated and do not include some of the standard items you would expect in a regular hotel. For example, there were towels but no washcloths. There is no ledge or area to put your soap in the shower. The water does get adequately hot for a nice shower. There is a kitchenette with a stove and refrigerator but no microwave. There are cooking utensils, plates, and cups in the room as well as some dishwashing liquid and a rag. There was no paper towel and also there are no phones in the room. The bed is a bit springy, and did not feel as stable with two people sitting or lying on the bed. The bed did stay intact though. All of us managed to get a good night’s rest for the entire stay. The place was as clean as it could be, but as I already mentioned, it is very dated and has outdated appliances etc. Some major renovations are needed to bring it up to par to standard accommodations across other countries. My overall stay was good as this property served its purpose, and Rochelle had good customer service.

I stayed at this property for two nights and three days. I stayed in a one bedroom apartment with a queen size bed and a garden view. Upon arrival at this property, I was surprised to see how dated it looked. The pictures on the Internet looked a little bit more vibrant than what I saw in person. Due to certain flight delays, I managed to get on an earlier flight to Barbados; therefore, I arrived much earlier than the check in time. Rochelle was at the front desk when I arrived and graciously allowed an early check in (1.5 hrs early). I was very happy about this as it was a laboring travel experience, and I was ready to get a shower and relax a bit before an event. Rochelle was friendly and professional. She answered our questions. She let us know that we can reach out at any time if we had any other questions or concerns, and she escorted us to the location of our room. The apartments are not bad and served their purpose but they are pretty dated and do not include some of the standard items you would expect in a regular hotel. The room had towels but no washcloths. There was a kitchenette with a stove and refrigerator but no microwave. There are also no phones in the room. There is an okay view from the balcony. It is called a garden view. You can also see the ocean in the distance. As already mentioned, my overall stay was good as this property served its purpose; however, some renovations are needed to bring it up to par to standard accommodations.

Nice quiet and relaxing

Gorgeous views. However, the sheets were stained and I just didn’t feel clean. I slept in my clothes. Also, there is no warm or hot water which sucks when you want to wash away the days troubles. I loved the doors to the patio, however French doors would be more stunning. Lastly, because there isn’t much around as far as food is concerned so a little shop, convenient store, or something would be nice.

Friendly staff, great restaurant about a block away. OK place to stay if you don't need a pool, but very hot and humid in Barbados! Fine if you need an inexpensive place to stay. No refunds after booking, so if you may need to cancel it is a gamble!

It was very clean, peaceful and relaxing place i would love to go back and stay right here again in Barbados.

Ocean Spray Apartments are the very essence of a hidden gem! The room was very clean and comfortable, and gave us the closest balcony view of the ocean we’d ever seen on land. The manager, Sharon, was very friendly and helpful, as was the rest of the staff. Breakfast in the cafe was delicious and an excellent value. There was plenty of comfortable seating in both sunny and shady locations, and the ocean breezes can’t be beat. We can’t say enough positive things about Ocean Spray Apartments. 10 out of 10!!

Avoid at all costs. This hotel is disgustingly, misleadingly advertised and the staff are inextricably unhelpful. Upon arrival it was clear that our room was nowhere near the standard of those advertised. That state of the room was frankly shocking. There was no suitable lighting in our apartment, which resulted in my partner and I having to get ready for our evening meal in near total darkness. There were no working plug sockets in the bathroom and none, incredibly, in the kitchen (with the exception of the plug to which the refrigerator was connected) which meant we had to connect basic amenities such as the toaster and kettle on the living room floor. The air conditioning did not work in one of the rooms, a room which conveniently had a huge fan situated within which insinuates to me the management of the property knew there was an existing issue. The microwave did was completely broken. Overall the apartment was disgustingly dirty with questionable white stains on the living room sofa. The bathroom and kitchen were grimy and made for uncomfortable living. We stayed one night before complaining to the front desk of our experience. The staff were unhelpful to say the least and unintelligible to put it mildly. When we showed the manager, Rosha, the pictures of the hotel that were used to advertise she stated that the pictures were of one of their best rooms and, therefore, would not be representative of the room we had booked. I do not understand or accept this as a valid justification as to how we can be allocated a room that was so grossly and materially different to the representation on the website. We were offered no alternative room from Hotel staff. When we informed Rosha we would not be staying and that we wanted a refund she simply kept repeating that ‘the booking was not made directly with them, that she could not authorise a refund, and that her maintenance assistant Ravi would look in to resolving our issues’. The last point, in particular, was spectacularly unhelpful and made no sense whatsoever given our issues extended beyond anything related to simple maintenance or cosmetics of the apartment unless, of course, her thinking was a full renovation of the facilities could be completed that very same day. Nonetheless Ravi came up to the room where he proceeded to hit and slam the microwave in an attempt to get it to work and aggressively declared that our ‘issues were not issues’. We were left shocked and very perturbed at how the staff handled the situation and their unprofessional attitude. We left as soon as we possibly could. I then had to spend the majority of what should have been a day of our vacation attempting to find alternative last-minute accommodation, across the busy Easter holiday weekend. This came at considerable extra cost to ourselves factoring in fuel, data, phone charges, and the extra cost of more expensive accommodation. No refund or apology has been received from Ocean Spray Apartments. Stay away at all costs. A truly horrific experience.

I love the scenic environment. I would of preferred to have the experience of a mini gift shop or a cafe' for late night check ins.

Avoid at all costs. The hotel was grossly misrepresented and misleadingly advertised on Expedia’s website. Upon arrival it was clear that our room was nowhere near the standard of those advertised. That state of the room was frankly shocking. There was no suitable lighting in our apartment, which resulted in my partner and I having to get ready for our evening meal in near total darkness. There were no working plug sockets in the bathroom and none, incredibly, in the kitchen (with the exception of the plug to which the refrigerator was connected) which meant we had to connect basic amenities such as the toaster and kettle on the living room floor. The air conditioning did not work in one of the rooms, a room which conveniently had a huge fan situated within which insinuates to me the management of the property knew there was an existing issue. The microwave did was completely broken. Overall the apartment was disgustingly dirty with questionable white stains on the living room sofa. The bathroom and kitchen were grimy and made for uncomfortable living. We stayed one night before complaining to the front desk of our experience. The staff were unhelpful to say the least and unintelligible to put it mildly. When we showed the manager Rosha the pictures of the hotel that were used to advertise, she stated that the pictures were of one of their best rooms and, therefore, not be representative of the hotel. The maintenance Manager Ravi was unintelligible and aggressive.