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7.8 / 10 Guest Rating

Fersal Hotel - Manila

1455 A. Mendoza Street corner Alvarez Street, Sta. Cruz, Manila, ph

Fersal Hotel - Manila - main view

About the Property

Convenient Location
Fersal Hotel, just a 20-minute drive from SM Manila and Intramuros, offers free parking for guests, making exploring the city a breeze.

Comfortable Rooms
Each room at Fersal Hotel is equipped with a flat-screen TV, minibar, and tea/coffee facilities. Guests can relax with provided toiletries and slippers.

Great Amenities
From a business center to safety deposit boxes, Fersal Hotel caters to all guest needs. Indulge in local cuisine at the hotel's restaurant or opt for room service for a cozy night in.

Ready to experience comfort and convenience at Fersal Hotel? Book now and make your Manila trip memorable!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please note that the hotel does not accept third-party credit cards. Kindly present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. === For bookings made on Mondays to Saturdays (after 17:00) and Sundays, the hotel will provide booking confirmation on the following day. For last minute and same-day bookings, guests are required to settle the payment directly to the hotel prior to arrival. Parking slots are limited and are available on a first-come, first-served basis. Please note that there is no guaranteed parking allotment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
1/6

Deluxe Double Room

This double room is air-conditioned and has a TV with cable channels, a safe deposit box and an electric kettle. The unit has 2 beds.

12 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDesk

Deluxe Double

Non-refundable
Room Only
20% OFF$36.78

$29.42

Includes taxes & fees

Deluxe Double

Non-refundable
Breakfast Included
20% OFF$40.29

$32.23

Includes taxes & fees
Premium De Luxe - Photo 1
Premium De Luxe - Photo 2
Premium De Luxe - Photo 3
Premium De Luxe - Photo 4
Premium De Luxe - Photo 5
Premium De Luxe - Photo 6
Premium De Luxe - Photo 7
Premium De Luxe - Photo 8
Premium De Luxe - Photo 9
Premium De Luxe - Photo 10
1/10

Premium De Luxe

1 Queen Bed OR 2 Twin Beds193-sq-foot room with city views Internet - Free WiFi Entertainment - Cable channels Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, free newspaper, and deskComfort - Air conditioning and daily housekeepingSmoking And Non-Smoking

18 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premium Deluxe Queen Room

Non-refundable
Room Only
20% OFF$33.01

$26.41

Includes taxes & fees

Premium Deluxe Queen Room

Non-refundable
Breakfast Included
20% OFF$38.26

$30.61

Includes taxes & fees

Guest Reviews

7.8
Very Good332 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good value for money.

Categories

Cleanliness7.8
Service8.8
Location8.3
Room Quality7.2
Amenities7.3
Value for Money8.7
Food and Beverage6.3
Overall Experience8.1

Select topics to read reviews

C
CaputphPH
Verified booking
family with young children
Standard Room
Stayed in May 25, 2025

"Good"

7.0
Helpful?
B
BuccatphPH
Verified booking
family with young children
Standard Room
Stayed in May 20, 2025

"Good"

7.0
Helpful?
J
JoeynzNZ
Verified booking
young couple
Standard Room
Stayed in May 18, 2025

"Very good"

8.0
Helpful?
A
AlanophPH
Verified booking
young couple
Standard Room
Stayed in May 16, 2025

"Superb"

9.0
Helpful?
L
Lorenzo
Verified booking
Standard Room
Stayed in Apr 29, 2025

"Exceptional"

10.0

Shower was

Helpful?
O
OrcinephPH
Verified booking
with friends
Standard Room
Stayed in Apr 24, 2025

"Very good"

8.0
Helpful?
M
MelitausUS
Verified booking
young couple
Standard Room
Stayed in Apr 18, 2025

"Bad"

1.0
Helpful?
M
mhelv2023
Verified booking
Couples
Standard Room
Stayed in Apr 16, 2025

"Terrible Experience – Completely Unresponsive and Unreliable"

2.0

I booked a Junior Suite at Fersal Hotel Manila in the early hours of April 16 via Booking.com, intending to stay until noon the same day. Due to the timing, I immediately requested a booking modification through the platform, which in turn tried to contact the hotel. Unfortunately, no one at the hotel could be reached—no staff answered phone calls or emails, and the only person on-site was a janitor who couldn’t assist at all. With no way to confirm my booking or check in, I had no choice but to go to another hotel. To make matters worse, Fersal Hotel has refused to issue any refund, despite clearly failing to provide the service I paid for. This hotel is completely unprepared for time-sensitive bookings, and their customer service is essentially non-existent outside of standard hours. I strongly caution other travelers to avoid this place unless you want to risk being stranded without support.

Helpful?
C
Cherie-leephPH
Verified booking
young couple
Standard Room
Stayed in Apr 13, 2025

"Very good"

8.0
Helpful?
C
CheskaphPH
Verified booking
young couple
Standard Room
Stayed in Apr 5, 2025

"Disappointing"

4.0

No hot shower, internet is very weak

Helpful?