Hotel Santika Cirebon

It was nice to get the car washed early morning, without requesting.

Generally, a lot of opportunities for improvements.

Everything

Nothing

Location is close to city centre and open are is large. Decent room size for the city

Too hot in the lobby, gym seems not properly maintained and no water until requested. Need more cleaning in the open area. Too expensive for the room.

Central location and comfortable room

Nothing we didn't like about the building and facilities

Strategic location, room space, friendly and helpful staffs

Little bugs entering the room from door gap, food preparation is taking too long to be ready on our table so kids fall asleep while waiting at the restaurant :(

the hospitality and helpful staffs. Santika staff sent WhatsApp message in the morning of our arrival day then when we checked in the sink was run slowly, we also asked for sajadah (praying mat) and iron. at that moment the phone was disfunction so I sent text to that WA number. The staff immediately came to fix all problem and bring our request. We were so glad that we didn't have to wait any longer ! the hotel room was totally excellent; it's clean, aircon was well function, water also fine with hot water and the location is right at the center of the city so it's easier for us to reach anywhere by mikrolet, becak, taxi online or you can just walk to Q Garden cafe if you found yourself hungry between 9 pm to midnight because the hotel restaurant was closed. It's too bad because the food is good at the hotel restaurant, especially the breakfast menu. the hotel also provide shuttle from hotel to train station free of charge.

the restaurant closed too soon.. i thought it would be closed by midnight but it's not.