89 Hotel

Breakfast not so much choices as compare with others

Property was good and we liked the breakfast. But should not work for money. Passion is greatest.

bath room is bad

Location very convenient to eateries and walking distance to shopping malls

GOOD: - I stayed with my family over the CNY period. Even though it was a busy period, the service was still good :) Housekeeping was prompt to our requst, Checkin/Checkout did not take a long time. The hotel staff even came around the rooms on the 1st day of CNY to give us a pair of oranges!:) - The hotel is very near the A2 Food Court and BCS Mall (<10 mins walk). There is a free shuttle service to the mall at 5 specified times per day also (i think it is 1200, 1330, 1500, 1700 & 1900). The shuttle is a one way trip. Otherwise, the hotel's cab would be Rp 25,000. - The room was really clean! The floor was spotlessly clean! Things to improve: - As mentioned by other travellers, there is no shower curtain in the bathroom. There is a partition that covers only 1/2 the bathtub & hence water would still splash out when you bathe. - There is no aircon/ventilation in the lift but the smell of the air freshener in the lift was very strong.. which might be choking to some. - There is no in-room safe in the VIP Gold Room, even though the website had said so. Instead, you'll have to deposit you items with the receptionist. There are about 30 safeboxes. Each safe requires 2 keys to open (1 Master Key held by Hotel and 1 Key that you would have to keep). You'll put your items inside a covered box that would then be kept inside the safe. The hotel staff were professional.. they do not open the covered box when they retrieve it for you, and you need to sign in and out on a form.

I stay this hotel many times so far is good . But I don’t have special discount also I’m member of silver members under hotel.com

The water heater was not working so well. Sometimes its cold and hot. Turning the pipe does not make a diff. Staff were friendly. Breakfast was nice but topping up was kind of slow.

Clean room, nice staff, delicious foods, highly recommended hotel. But only one thing uncomfortable is the music from the exercise room too noisy since the morning until the night at the 5th floor.

Very pleasant and will definitely be one of the good choices of hotels to go back to if I visit Batan

Hotel has a nice location which is easily accessible to places of interest I have by walking. It was a smooth and pleasant experience for both checking in and checking out, staffs were all friendly and nice. Facilities wise are well-maintained with care. I went for the deluxe room, the only 2 bad points I have for the room is that it was a bit too big with less furniture in it, making the room look very empty and due to the big space, the TV was located a bit far from the bed in my opinion. And lastly, all the rooms i presume doesn't have a security safe, the key safe is located in the lobby inside the counter which I find it a bit inconvenient to store and retrieve my stuff at my own convenience.