Anise Sapa Hotel

The location of the Anise was excellent. Be prepared for the 60 stone steps that lead up to it. Place certainly has homey feeling.

Room very rundown. Definitely overpriced! Don't have high expectations.

Tốt, sạch sẽ, đường đi thuận tiện

Nice staff, good location, and bonus grade for facilities in the bathroom

My room was on the 5th floor so too tired when up stair :)))

Stay was so-so. Room wasn’t very clean when I arrived - sink was not cleaned and had hair/toothpaste stains, there was garbage in the garbage can. You could plug in either the tv or the fridge but not both! The reception was usually empty, and often the lights would be off and you would have to feel your way to the stairs. There was also no hot water the whole time. However the location is perfect, the bed was comfy, the service was fine, and there is an excellent restaurant attached (seriously, the restaurant is amazing). So the hotel is okay, but nothing great.

The location is near to the Sapa Lake, the Sapa Stone Church and the Sapa Bus Station.

1. My room was unprepared after I checked in. There are no complimentary drinking water, no bathroom mat, no soap, no shampoo. 2. No 24-hour front desk 3. The toilet bowl leaked. 4. Charging points do not make sense in the room. 5. Fridge is not functional. 6. There was no phone in the room which can be used to call the front desk. 7. Hotel manager was not around when I need help. 8. Balcony was dirty. 9. One of the toilet roll was used and not replaced with a new one. 10. The bathroom is dirty. 11. Water heater does not work. 12. TV did not work. 13. Poor hospitality service.

They care about the restaurant rather than the accommodation, so they don't care about the accommodation at all