Sleep Inn & Suites Grand Forks Near Alerus Center

This hotel was very clean and organized. The staff does a wonderful job keeping this property in great conditions. The only odd thing it that the rooms have a slightly odd smell. Nothing terrible just a little weird smell. The cleaning staff is wonderful and friendly. The front desk staff is not the friendliest, but they are helpful and knowledgeable. The complementary breakfast is amazing.

Clean & a convenient location . Awesome breakfast

Clean

The dark haired lady at the front desk on Monday and Tuesday had a very bad attitude. I requested a room change due to excessive noise from the office door, next to our room. I went to her three times and she always had an excuse. In the afternoon, I asked the other blonde haired gal named Carlee, I believe. In five minutes, she had contacted the manager, confirmed and completed a room change for us. She had excellent customer service skills.

We have stayed here frequently since it first opened. It has always been quiet, comfortable and very very clean, which is what we enjoyed most. Unfortunately this time it was not clean and that really affected our stay here. Our room had wet carpets and a wet musty smell. Walking barefoot by the bed actually made your feet wet. I informed the front desk. The pool area had garbage that was not cleaned out entire two night stay. There was pizza and takeout boxes in the garbage can by the elevator on our floor that was never emptied. It was not a good experience. We travel to grand forks very often, but after this experience we will be looking at other hotel options.

I decided on this hotel, instead of the several nearby, because the breakfast reviews were very good. I was disappointed with the quality and variety of the breakfast. The eggs scrambled were lukewarm and soggy, very few bread options and the pancake machine makes rubbery, bad tasting, pancakes. The rooms are basic but clean.

No restaurant in walkable distance. Pizza from Boss's pizza was excellent. Hotel was fine for one night stay.

Always a great stay. Breakfast is well above Seems to have been receiving updates over time.