Rich Luxury Suites

Last minute holiday changes forced me to spend two nights in two different hotels in the same area. Having spent the prior night at a substandard hotel (location, value, amenities), I found my stay at Rich Luxury Suites "refreshing". First, the location is great. The neighborhood is in a good area and is about 2 kilometers (1 mile) from town. My apartment had a bedroom and a living room, so basically two sleeping areas. It could have been three if you count the outdoor couch that was in the "backyard". There was no bedding for the indoor couch, so I simply moved the outdoor twin mattress, already made up with a bedsheet, inside. There was only one person manning the office and since I got there two hours early, I had to wait about 30 minutes. However, they let me have the room before the 3PM checkin. I did have a water leak in the kitchen about 30 minutes after checking in, but it was handled right away. Rich Luxury Suites earned a solid 4 for location, staff, and value. The downside was no bedding for the couch so I improvised which forces a 2-3 for amenities. Overall I give it a 4.

When we tried to use the microwave we got blackout, there was no one to talk to to help us,

Ok. It may be a short stay. Not fancy but generally ok. Good location, close to everywhere. Staff invisible. Full freedom.

Rich Suites are very comfortable and well appointed. Close walking distance to theaters, shopping and Avenue Beach. The very affable Rich was always helpful.

Not a well maintained hotel at all. Rooms are of poor quality. Lack of windows and light. The room that we had on the first floor felt like a bomb shelter due to lack of light and a tiny window. You get what you pay for with this hotel. If you are looking for a cheap hotel and aren't concerned with cleanliness , then this is fine. If you want a top notch hotel, then stay away. Loved Eilat but hated this hotel.

We had a horrible room, it stinks. During our stay the room got flooded in the middle of the night we tried to call them no one was available to help us. They send a cleaner at 9 am, by that time all our clothes and belongings are destroyed. We asked the owner if he can accommodate us in a different room, he was super rode and unpleasant to me because he had a gender issues I guess. We never experienced such a bad accommodation in our life. We are world travelers and they don't have any sympathy for the kids .. my kids were sick after staying in a horrible accommodation. Please don't believe on the pictures they have for the rooms.. they are total fraud.

It was tiny very expensive and a joke to describe as being either rich or luxurious. I have to insist on insist on clean linen on the 3rd day and that I had to get and make myself. It you have a problem they don't understand as they are Russian but they know how to change

This is the second time we've stayed (during the Eilat Jazz Festival). Room was clean, quite, comfortable and spacious, just as it was last year. We also like the outdoor patio space, which is enjoyable in the morning and evening when it's not too hot.

Nice location. Horrible shades dont block light at all: 5am and it is super light in the room. Bad mattress and pillows, linens too small for the beds. Only spoke with staff on the phone, due to a very short stay. Nice people! Air conditioner makes a very high noise (of course also during the night!).

10minutes from the boardwalk, very sweet man who runs it , would recommend to travelers to this beautiful town on a budget!