Hilton Dalian

깔끔하고 좋았어요~

I chose to return to the Dalian Hilton after a great stay in June, but this time, my experience at the Hilton Dalian was extremely disappointing. I believe there was a medical equipment group staying during my visit. The guests from that group displayed extremely rude behavior; they cut in line during check-in and were very noisy throughout the hotel. It seemed as if the hotel only prioritized the group's needs and didn't care about other guests. This groups was extremely terrible. They made this hotel not like a five star hotel anymore. A five star hotel should not even have these kind of guest. The first room I checked into had a terrible cigarette smell, and during breakfast, they had run out of soy milk by 9 am. Additionally, the bed sheets felt somewhat itchy. Overall, this stay was a disappointment. When I visited in June, I had a great experience, which is why I returned. However, this time, it was a complete letdown. The only two hotel employees I encountered who were extremely polite and helpful were Louise from the front office and Dongmei Du from housekeeping. They were truly exceptional. In summary, my stay was disappointing, and I will reconsider my choice the next time I'm on a business trip in Dalian.

整体很好，服务热情，只是酒店旁边在进行海底隧道施工，比较吵

I arrived about 9:30 after my flight was canceled no one around to help with my luggage the receptionist gave me a hard time service was very bad. The rooms are tired old and outdated the executive lounge is closed can’t rate the service as breakfast because there was no service no seating no offer of coffee just fend for yourself attitude.

Book a room with sea view, it’s worth the extra. Breakfast was good, but missed cheese and salmon, normally available at Hilton.

很差的一次住宿，不是很满意

We had hope to get rooms next to each other or connecting rooms because of our big family and young children. They said there weren't any available but we saw that our next door rooms were empty...

We enjoyed our stay very much, especially the swimming pool and hot tub. The staff was very friendly and helpful from the beginning of our stay to the end. Because of the coronavirus, I was anxious to see how they handled the buffet. I couldn’t see much change other than everyone being masked and sanitizer being available. I would recommend sanitizer be on each table, just like salt and pepper, because everyone is touching the handles of the dishes being presented. I also noticed a few things that need changing: first, this hotel has those old combination alarm clocks/phone chargers that no longer fit any kind of phone and there was no usb charger. Second, but this just might be me, I was surprised that there was no ledge in the toilet to place your phone on. Finally, the drain of our shower didn’t work very well and the water seeped out onto the bathroom floor. I also noticed in the men’s shower at the pool, that a grate had been removed to clean hair out from the drain but not replaced, meaning a guest had done it.

화장실 문이 안열려서 사람을 불러야했던거 빼고는 다 괜찮았다

大変よかったが日本語を話せるスタッフがいれば、もっとよかった。