Ramada Encore by Wyndham Newcastle-Gateshead

It’s ideal for a walk into the city or a business nights stay has a small gym area. Car charging at decent rate and it’s got all basics you need reasonable menu good breakfast.

The environment was peaceful and welcoming. Staff at the front were friendly. The service was exceptionally good. I liked there room I could see the picturesque of the Gateshead college and other scenic buildings. This provided a more relaxing feeling.

Beautiful place to call home for a little while. Its close location to the Baltic Centre, Millenium Bridge and Gateshead made it very convenient for me to mix work, pleasure and take long, relaxing walks on the Quayside. There were also bus stops close by for when it got too cold for me to walk to Gateshead. The room had a large and comfortable bedroom and bathroom, with constant hot water and good pressure. The coffee supplies in the little coffee and tea station was replenished almost daily and the towels and bedsheets were changed frequently. Granted, I could hear everyone who came out of the lifts, but every other side of my room were silent, hence the 4/5 rating. The breakfast buffet will be something I'll miss and the breakfast staff were so helpful and kind, especially Jenny, she was always friendly and chatty. I can try and recreate the buffet feel at home but it won't be the same. Oh and the dinner menu was tasty, especially the black pudding bon bons, pizza and chicken forestiere, highly recommended! Overall, I'll gladly come back.

The hotel was clean, the staff we encountered were very helpful and polite.The room was spacious, clean and the bed was comfortable. The shower room was lovely with the shower having a nice spray, also it was clean and spacious with enough towels. The food was plentiful and tasted good.Breakfast was enjoyable with plenty of choice. The food was always filled up promptly .The manager in the restaurant and his staff were very efficient. He also got stuck in with clearing tables and accommodating people., while being polite and helpful.It was nice to see and hear them working as a team. Well done.

I visit here regularly with work, and the lovely Jenny at breakfast remembered my name, is so friendly and always very attentive to all the time and is always happy to be here! You can tell she enjoys her job and it’s nice to see! Have a lovely Xmas all

A really homely hotel, super helpful staff, comfortable rooms, great parking. Location is fantastic on the quayside.

Great provision within hotel for business (delivering course in meeting room), Jen was absolutely amazing, ensuring we were well looked after, every day for the two week booking. She ensured the room and all facilities and resources were exact to our needs and made everyone on of us feel welcome on a daily basis, often going above and beyond.

Excellent customer service for everything. We have stayed before. Location great for Gateshead and walking over the Millennium Bridge into Newcastle. Family room was great and walk in shower. We will be back again.

Great location right next door to the glass house. Lovely festive atmosphere, reception staff very welcoming and friendly. We had our special request granted. Room was spacious lots of mirrors one full length with good lighting. Plenty of hanging space. Only downside is the toilet /shower room is a wet room so not ideal and would have preferred a bath. Bed is super comfy. Quiet through the night. Would definitely recommend.

I recently stayed at this hotel for seven months, and I can honestly say it felt like a home away from home. The rooms were comfortable, clean, and well-maintained throughout my entire stay, but what truly made the experience exceptional was the staff. From day one, the team was incredibly lovely—friendly, warm, and always welcoming. They greeted me with genuine smiles every morning, remembered the little things that made my long stay easier, and were always happy to help with anything I needed. Their hospitality never wavered, even after months, which says a lot about their dedication and kindness. Living in a hotel for such a long period could have been challenging, but thanks to the amazing staff and the comfortable environment, it became an enjoyable and memorable experience. I highly recommend this hotel to anyone looking for not just a place to stay, but a place where you’re truly cared for.