Chalet Inn & Suites

The location was good.

Discovered on the first night that my room had a leak. There was water coming from the ceiling onto the sink counters and all over the floor. All of my personal belongings that were on the counter got wet as I was out to dinner at the time this started. The next morning I notified management. They said they would contact maintenance so I was expecting the issue to be fixed or at least be given another room. They said they were completely booked so I could not get another room. The manager also said “it’s just water” and offered no other solution to the problem. I just thought that was unprofessional and not very good customer service. I ended up using the ice bucket to collect the “water” and had to dump it out several times to contain the mess. Just a terrible experience

Me encantó

Location

Facilities need to upgrade. Needs proper towels and microwave for each room

Professional

Clean and great location

We come to visit my friend every 6 weeks. Staff is friendly and accommodating. Rooms are clean and site is beautiful and welcoming. Nothing fancy but very comfortable. Highly recommend

The man at front desk was nice but couldn't extend refund said to ask manager in morning. Manager wasn't there

First I got a room with bathroom that didn't work, then I got a room with no A/C after 90 degree day outside no other rooms available.. very uncomfortable, looking for refund

L’accueil et la gentillesse du personnel, le calme de l’endroit, la piscine très chouette et la chambre spacieuse confortable et agréable

Tout était super! s’il faut trouver un défaut c’est la moquette dans la chambre …mais c’est tres personnel je n’aime pas trop ça 🤗