Hotel Riu Palace Tres Islas

Situated in the north of the island, this hotel feels like it has been lovingly preserved… perhaps a little too well. While it is clearly maintained and perfectly functional, it is undeniably dated. The only explanation I can come up with is that it must be an absolute cash cow for both Riu and TUI, because it is crying out for a proper refurbishment. That said, the staff are genuinely lovely and do their best to make the experience enjoyable. The food, whether you are on all inclusive or half board, is decent enough, breakfast included, although if you are hoping for a late cappuccino you will need to take a short trip to the pool bar. Food by the pool is fine for a snack, but not something you would want to rely on for the duration of your stay. The room was reasonably clean and the bathroom perfectly usable, but again very much in keeping with the overall “time capsule” theme. It is about an €8–€10 taxi ride into town, which is easy enough, but worth factoring in. In short: lovely staff, acceptable food, perfectly adequate rooms… but all wrapped in a hotel that feels overdue a makeover. If they ever do refurbish it, it could be fantastic.

The Riu Palace Tres Islas is a time machine taking you back to the 1970s when hotels were impractical and poorly designed. Let me start by saying that the staff were wonderful and always well-intentioned. But there are so many things that are wrong with the hotel - and not just the flagrant need for refurbishment that many reviews underine. First of all, if a hotel cannot provide water that is drinkable from the tap, then they should at least provide free bottled water in your room. No, the Riu charges €3.05 for bottled water from the minibar. We found that scandalous. Secondly, the hotel is really run down, with the lifts often out of order and frequently shaking as they move. The tiling on our balcony was full of holes and broken tiles, and the door out to it looked rusty and worn out (it broke during our stay). I don't remember what the hotel policy is with respect to pets, but they seem to provide their own pets of a sort: we encountered at least 5 cockroaches in or around our room. It was also impractical to have only one room key - yes, a metal key dating no doubt from the 70s - so we all had to go back and forth from the room together. Food was plentiful -but many of the dishes were bland or soggy or not at all what they were supposed to be. (BBQ sauce for the ribs shouldn't be so watery, for example) and the offer of hot drinks at breakfast was very limited. So was the menu of the pool snack bar. Once again, the room was old but clean, and the beach is magnificent (though you have to pay for the loungers) and if you don't mind cockroaches, then why not? But we will never go back until they refurbish the whole building and change some of their policies.

Nice hotel with pools in a very good location into Corralejo dunes Staffs are very accommodating and very helpful Varied and good buffet breakfasts and dinner

Nos dieron una habitación reformada y estuvimos genial. Las vistas que nos dieron y la ubicación

Lo vi algo deterioriado y antiguo

This hotel is our second home we have been to this beautiful tranquil place for many years ,we do frequently go to fuerteventura and have fallen in ❤️ with the island ,Jandia was our first choice for many years however the tres islas is a short journey from the airport, The beach is one of the best I've ever seen and I've travelled around Australia, The staff are first class especially our favourite lady in the restaurant usually outside is mariella she's been at the hotel for 38 years what a star 🌟 The hotel is spotless the rooms are spacious and equipped with everything you need . Food is fantastic 😋 Entertainment is very good especially our favourite lady Paloma, I do agree lately the clients have been up very early taking sunbeds which is not ideal as on holiday you should be relaxing and not putting an alarm on to get up and panic about sunbeds , As I've seen beds with towels on very early and no one has used them till after 12 pm which is very selfish, Can't wait to be back 9th may .

Excellent

Sehr gut

Etwas in die Jahre gekommen aber sehr sauber

La ubicación al lado de la playa y el personal, sobre todo en recepción, destacando Fulgencio que nos ayudó mucho para visitar lo mejor de la isla y en el restaurante y la comida

Quizá le hace falta una reforma y los horarios demasiado cortos de las actuaciones. Su ubicación está bien por las playas pero no hay nada alrededor para salir a pasear o a tomar algo

We have just returned from an 11 nights holiday at this fabulous hotel. We had an excellent experience and have been many times. We were a tad disappointed with the dress code and many children running around the hotel. It’s a shame that some of the guests don’t behave in a better way. Staff are excellent, very professional and providing good service. We stayed on Demi -pension basis which we prefer to the all inclusive option. We understand the hotel will be having a refurbishment soon with quite a lot of changes apparently. There was a certain amount of noise in our bedroom from the floor above us which we assumed was from children running up and down the room/corridor.