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10 / 10 Guest Rating

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Bahnhofplatz 18, Zermatt, 3920, Zermatt, CH

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel - main view

About the Property

Experience unparalleled luxury at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, where every detail is designed for your ultimate comfort and relaxation.

Indulge at Our Full-Service Spa: Escape the hustle and bustle at our exquisite full-service spa, offering rejuvenating massages, body treatments, and facials, ensuring you leave feeling refreshed and revitalized.

Exceptional Dining & Bar Experience: Savor delicious meals at our on-site restaurant and unwind with a drink at the bar/lounge. Don’t miss our complimentary buffet breakfast served daily, setting the tone for a fantastic day ahead.

Modern Amenities for Every Need: Enjoy our indoor pool, sauna, and fitness center, along with complimentary Wi-Fi, multilingual staff, and individually decorated guest rooms featuring heated floors and flat-screen TVs for a cozy stay.

Book your unforgettable getaway today at SCHLOSS Zermatt!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional102 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the excellent amenities.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

L
Laura
Verified booking
partner
Standard Room
Stayed in Sep 23, 2024

"Exceptional"

10.0

I can’t say enough about this hotel. The location was absolutely perfect! Our room was top notch in every way. We had a wonderful view of the Matterhorn from our room and balcony! The staff were extremely friendly and helpful. You can not go wrong with choosing this hotel!!!

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 22, 2024

"Great place to stay"

10.0

It was a very nice place to stay. They staff was very friendly and helpful. They had a nice gym there. It was very close to the train station. Maybe next time I would get a room with a view of the Matterhorn

Helpful?
T
Thalia
Verified booking
partner
Standard Room
Stayed in Sep 16, 2024

"Exceptional"

10.0

Beautiful hotel with an elegant and tranquil vibe. The staff all very kind and special shout out to Chris who helped us navigate around Zermatt from beginning to end. If you’re visiting Vermont, I highly recommend staying at the SCHLOSS hotel

Helpful?
A
Alexandra
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Exceptional"

10.0

Beautiful property that is perfectly situated near the train station and Gornergrat.

Helpful?
S
Susan
Verified booking
Standard Room
Stayed in Sep 9, 2024

"Zermatt"

10.0

Awesome

Helpful?
R
ramesh
Verified booking
Standard Room
Stayed in Sep 5, 2024

"Excellent facility & service "

10.0

We had a great experience staying here. The staff were extremely courteous and very helpful. Thanks to Lea, who went out of the way to get us a last minute restaurant reservation. Overall would love to come back here again.

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Sep 1, 2024

"Exceptional"

10.0

Great spa ( naked) great location very nice breakfast only drawback was no air conditioner. Brought me a fan which really helped. It was quite warm when we were there, so maybe they don’t need it most of the time. Very nice people.

Helpful?
A
Antoinette
Verified booking
Standard Room
Stayed in Aug 28, 2024

"Expensive"

8.0

Upon check in I was told I would have to pay extra because my children were older than they thought (13, 13, 17). They wanted to charge for a rollaway bed when I knew I indicated all correct ages of my kids when I booked on Hotels.com. We were already paying nearly $800 for one night. They ultimately waived the charge but it was an uncomfortable conversation. A beautiful hotel - but we ended up staying for 15 hours and enjoyed few benefits.

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Aug 25, 2024

"Exceptional"

10.0

Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.

Helpful?
M
Mel
Verified booking
friends
Standard Room
Stayed in Aug 25, 2024

"Exceptional"

10.0

Very nice Spa. Everything was perfect!

Helpful?
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