OYO Hotel Palma Real

Staff were friendly, room was clean, bed was poor mattress on cement, pillows were very small, restaurant was not open. Had to drive 20+ km to eat. Ladder in pool broken so couldn't get in or out. couldn't get TV on. Overpriced for what we got.

The rooms were fine, but the hotel looks as though it is struggling to survive. One of the two rooms we booked had only luke warm water at best in the shower. The towels and linen were clean but threadbare. There were no breakfast facilities onsite. When we asked about the "included" breakfast, we were told that there was a restaurant down the road where we could have breakfast. It was over a mile away. We had to drive into Tulum for our meal in the evening.

Matkalla Valladolidista rannalle. Pysähdyimme yöpymään ja lepäämään tienvarsihotelliin. Hotelli on siisti , mukava, erinomainen hinta-laatusuhde. Oma uima-allas. Henkilökunta on avuliasta. Simme jopa pestä pyykkimme ilman lisäveloitusta. Ainoa huomioitava seikka on sen sijainti tien varressa keskellä ei mitään.

This hotel is not close to the beach but it's exactly what we wanted and needed. The hotel is small, quiet, very clean and safe. We were looking for someplace like this to cut the travel time from having to drive to Playa del Carmen to the ruins in Yucatan. Jose the manager there was always attentive to our needs, and always ready to give advise on food spots etc... The rooms are super simple but what we needed. Good air conditioner, 2 clean beds and plenty of hot water with good water pressure. The TV only had one channel and usually on the channel the front desk was watching... But we didn't mind. The hotel also has a nice clean pool with a deep end and a shallow end that we took advantage of on our last night there.. All in all a very enjoyable stay and I would definitely return again..

hotel cher très éloigné du centre ville , à plus de 20 km du centre d'où taxi pour sortir ce qui revient encore plus cher!!! prestations nulles....

We loved the Palma Real. It was a little out of the way (about 13 miles from Tulum), but the price was very worth it. We had a rental car so it wasn't a big deal. It was hard to find in the dark initially because there are no street lights around, but once you get close, the hotel has a giant green sign that's easy to spot. The room was pretty good sized with tile floors and a comfy California King bed. It was cleaned and the sheets and towels were changed daily. The shower was ok - the water pressure wasn't great, but it was a clean hot shower after each day of doing tourist stuff. This is not a deluxe 5 star hotel - so don't stay here if that's what you want. Tulum has some of the best beaches in the world and the area tends to be more eco-friendly. Hostels are popular here. It is a place to go for the best beach experiences, food, drinks, swimming, snorkeling and awesome people. There are spas around if you want to be pampered. Just don't expect that at the Palma Real. It was exactly what we wanted, however, and we would stay there again. The pool looked nice, but we didn't use it. We stayed here in April and it was quiet and clean. There were some geckos around and it appeared that they were doing some remodeling to the building. All in all, I couldn't be happier with this hotel. This is Mexico - there are police checkpoints, bugs and mold. It's just a part of life. The negative reviews I have read all complain about these things so educate yourself before you go.

Clean budget hotel about 15 minutes from Tulum in small town of Francisco Un May. Good sized room, strong internet and very basic.

This is a basic accomodation on the road from Tulum to Coba. It's very budget friendly, no-frills option. The room has AC and TV, shelving and table with chairs. To use TV you need to leave a money deposit at the front desk. The property also has a pool and a small snack bar, neither of which we used. There is a 24 hr front desk/security person on duty. The room was reasonably clean but the sheets had stains which I didn't like. There is not much nearby in terms of cafes or grocery stores so for meals we drove to Tulum pueblo (~20 min).

We were not able to check in to the hotel because when we arrived, the receptionist said that all of the rooms were completely booked. He did not speak any English at all, which was fine, we were knowledgeable of some Spanish. We had reservations through hotels.com but the receptionist still would not help us. So we had to drive around until we found a new place to stay; we ended up paying a lot more than we had anticipated. This was a very bad experience and we will not plan to stay there again.

The room was adequate, clean and the bed comfortable. Couldn't get on to internet with wifi and I thought I had requested breakfast and been given a price. There was no breakfast. The surroundings to the hotel were untidy and poor - pool was OK, not totally clean with no decent relaxing area. No effort made here to make guests want to come back.