Anugerah Villas

Everything

Literally nothing (except that they let us check out a little bit later)

Incedibly dirty. No attention to any detail. Super loud fridge. The whole room had smell like toilet urinal tablet. Bathroom was the worst, limescale everywhere and no window or ventilation. Kitchen super dirty. The environment between the buildings was very bad like a rubbish dump. DON’T WASTE YOUR MONEY ON THIS PLACE.

Ocean view, swimming pool.

We have had bad experiences by this accommodation. The worst part was the dirtiness level of the bathrooms. They were gross. We took some pictures as proof to be considered by other potential guests. Cleaning was only done at the minimum in the bed room. We found bat droppings everywhere on one of the balconies. There was 100 x 50 cm bat shit covering the balcony's floor. There were many old & dirty things (leaking boiler, broken window frame, dusted kitchen utensils, etc). Staff seemed lack of experience in hospitality industry. Nobody cared about guests wellness. What the management cared most was only offering us activities for their extra money. Comments on Booking.com do not reflect the reality: comments on Google reviews are much more accurate. The owner, after being told of dirtiness issue, didn't offer an apology and didn't give instructions for things to improve. It seem to us this was done on purpose, to make guests leave after paying the whole stay. It is what we did, in order to enjoy our holidays. We decided to leave the Anugerah Villa on August 8th for a much better, cleaner and more welcoming place. So it means we have paid for 17 nights but only stayed 3 nights there. We had to stay there for 3 nights because I was waiting for delivery of my luggage due to flight problem. Please refund the rest of 14 nights that we haven't used.

Great view from the balcony, big room.

Anugerah Villas boasts a scenic location overlooking the ocean, though the journey there is bumpy due to the road conditions. While the room itself is spacious and offers a kitchen and balcony with a nice view, the overall condition feels a bit outdated.

Unfortunately, the stay was marred by a less-than-ideal check-in process and persistent issues with the room door lock. Despite the spaciousness and amenities, these inconveniences overshadowed the positives. While the accommodation might be considered good value for the money, similar options with fewer hassles can likely be found elsewhere.