Castle Hotel

The welcome was, as we have come to expect when we play in Wales, friendly, helpful and hospitable. The room 304 was quiet with a nice view of the hills, it was more than adequate apart from the TV which I just could not get to work, but that is down to my lack of tuning expertise. If Merthyr Tydfil run an event next years as is expected, I will certainly use the Hotel again. Diolch yn fawr iawn

Nothing to add I was satisfied. For the price it gave all I expected and provided all I needed with great hospitality. The breakfast was sufficient and well cooked and presented by friendly staff.

Very good all prepared fresh

Location of the light switch next to the headboard in room 103. The light came on when I moved in bed!

The room was large, very clean, large comfy bed and lovely bathroom with piping hot water. Staff friendly and helpful. Also it was useful to be able to stop briefly in lay-by at front of hotel to ask where to park.

Unfortunately I was on the side of the hotel where there was a pub/club nearby with noisy party goers, and in the morning a fair bit of noise-doors banging etc.

It was lovely and warm, the room had everything I needed and the staff were friendly

Stopped serving food at 6pm when most workers are looking for food, bed was shaped like a bath tub and felt like a bag of tennis balls, water became "too hot" after holding my hand under the shower for 7 mins. Cellings were suspended, no sound insulation against neighbours with zero sense of consideration towards others by being quiet. Room was cold, towels were dirty and the bathroom door wouldnt even shut!

Good location as I was exploring the area by bike and needed a place to stay for the night.

Very noisy surroundings and walls are thin so you could hear neighbours. Not cleaned well. The next morning there was nobody at the front desk for checkouts. No sign on where to leave the room keys either. Never experienced that before

Honestly nothing very disappointed, I usually don't do bad reviews but never had something like this experience with hotel , to be very dirty from kettle, and towels so disgusting and I spoke with receptionist he didn't bother to much to change or do something

Honestly nothing very disappointed, I usually don't do bad reviews but never had something like this experience with hotel , to be very dirty from kettle, and towels so disgusting and I spoke with receptionist he didn't bother to much to change or do something