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9.3 / 10 Guest Rating

Family Hotel Serena

via Crosare 15, Andalo, it

Family Hotel Serena - main view

About the Property

Spectacular Mountain Views
Experience the beauty of the Dolomites from the Serena Hotel in Andalo. Just 300 meters from the Paganella ski slopes, this mountain retreat offers more than just a scenic location.

Gourmet Dining and Wellness
Indulge in a culinary journey at the hotel's restaurant with 3 menu options and weekly gala dinners. After a day of skiing or hiking, unwind in the spa's sauna, Turkish bath, or book a relaxing massage.

Comfortable Rooms and Delicious Breakfast
Each room offers stunning views, an LCD TV, and a private bathroom. Start your day with a delicious buffet breakfast featuring pastries, cakes, and cold cuts.

Ready to experience a perfect mountain getaway? Book your stay at Serena Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Accogliamo cani di piccola taglia ( sotto i dieci kg ) solo su richiesta e con un supplemento. Non accogliamo cani di taglia media o grande. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional53 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great food variety.

Categories

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

D
DenisitIT
Verified booking
family_with_children
Standard Room
Stayed in Jul 31, 2025

"Meravigliosa esperienza in famiglia"

9.0

La struttura si trova in posizione ottima rispetto al centro della città e vicinissima ad Andalo Life, ha un ampio e comodo parcheggio gratuito. La colazione è un momento molto piacevole, con ottima possibilità di scelta tra salato e dolce, oltre alle fantastiche omelette e crepes fatte a richiesta insieme a centrifughe e spremute freschissime. Il tutto reso ancora migliore dall'attento servizio offerto dal personale che insieme ai titolari sono sempre pronti a soddisfare ogni richiesta. Ottima struttura per i bambini con tanti giochi sia all'interno che all'esterno e tante attività da fare insieme all'animazione. Piacevole la piscina interna e la spa, dove potersi rilassare dopo le escursioni. Deliziosa la cena sia per la varietà del menù offerto che per la qualità del cibo; insieme ad uno sfizioso buffet iniziale, ogni sera lo chef ci deliziava con piatti unici. Se dovessi tornare ad Andalo lo sceglierei sicuramente di nuovo.

Helpful?
C
ChiaraitalytuscanyitIT
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2025

"Super!"

9.0

Personale molto gentile e accogliente; hotel ben curato e pulitissimo. Colazione, merenda e cena eccellenti e con grande varietà. Piscina riscaldata adatta ai bambini; spa grande e rilassante. Spazio esterno immerso nel verde ricco di giochi per bambini tipici della montagna.

Helpful?
B
BlasitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

9.0
Helpful?
F
FrancescoitIT
Verified booking
couple
Standard Room
Stayed in Jul 21, 2025

"Sempre una garanzia"

8.0

Animazione, cucina, pulizia camere, merende pomeridiane, gentilezza del personale, giochi a disposizione dei bambini, parco giochi all'aperto

Non saprei, sono sempre bravissimi e faccio fatica a trovare sbavature

Helpful?
I
IrinamdMD
Verified booking
family with young children
Standard Room
Stayed in Feb 10, 2025

"Exceptional"

10.0

Very good place to stay with kids

Helpful?
I
IrinamdMD
Verified booking
family with young children
Standard Room
Stayed in Jan 30, 2025

"Superb"

9.0

Hotel is very nice for staying with kids .

Helpful?
H
HilmarisIS
Verified booking
group
Standard Room
Stayed in Sep 12, 2024

"Exceptional"

10.0

Staff was really nice, everything really clean, food was good and location of the hotel well placed

The pillow in the bed could have been more comfy

Helpful?
G
GiuliadeDE
Verified booking
family with young children
Standard Room
Stayed in Jul 30, 2024

"Very good"

8.0
Helpful?
L
LukeauAU
Verified booking
solo traveller
Standard Room
Stayed in Jul 10, 2024

"Brilliant"

10.0

To all the other hotels in Europe, stay at Hotel Serena to see how it’s supposed to be done. After 5 weeks travelling throughout Europe and almost a different hotel each night this hotel left all the others for dead. The service and value for money was by far the best I have experienced anywhere in the world. A family run well oiled machine. The staff are hard working and friendly, they provide the best service. The food was exceptional. It is a family hotel but I stayed as a solo traveler for 1 night because the price and reviews were good, I then stayed an extra 2 nights because I felt like royalty. This is how a hotel is supposed to be run. So great to see this sort of service still exists at such great value for money. I hope this family can keep this hotel running for future generations.

Nothing

Helpful?
M
MicheledeDE
Verified booking
family with young children
Standard Room
Stayed in Jun 11, 2024

"Very good"

8.0
Helpful?