Caspia Hotel New Delhi Shalimar Bagh

I made a reservation for more than 15 days and for serious family reasons I had to check out a week before. The manager refused to return the money I had paid for that week. I do not recommend this hotel.

poor wifie net access.location & approach road not upto mark.

On my arrival Reception staff busy with customers so had to wait for quite some time. Check in was quick and efficient. Staff was attentive and friendly. House keeping Manager Mr N Pandey gave me his good attention and quickly sorted out some minor issues. Very pleased with my stay.

Nice hotel but staff needs to maintain and has lots of mosquitoes. Breakfast is chaos and very few waiters to clean table n refill food

The gentleman who cared for my room (Piyush) picked up on the fact that a foreigner like myself would need plenty of water. He saw to it and he kept my room clean and well supplied. A gentleman at the front desk (Mandeep) was always on the ball. He made good eye-contact and checked to see how I was doing every step of the way. The gym upstairs was a very nice touch, as I had plenty of time to use it during the day. It helped me to stay sharp and to overcome the effects of traveling. Nice. I will probably need a place to stay in Delhi again in a couple of years. I'll be back.

Was not allowed to check in as my partner had local id. Had to move to another hotel. Lots of hassle and time wasted. Pl return the £145.00 that I have paid

we booked through expedia.. we booked a room with complementary breakfast included in price .. but they charged us the breakfast separately.. Either there was some issue with expedia .. its not user friendly.. overall hotel was good but room service was not upto the mark..

Good value for money, you do need to travel to see the sights but that was expected. And reason for staying at this hotel was due to an attendance of a wedding at the hotel. Staff are friendly and helpful. Wi-fi is okay for messaging and email and light browsing but anything beyond that it doesn't work. Breakfast was lovely, continental as well as local and south Indian.

staff not respond to customer,pick yourself your luggage,no reply from restanurant

Experienced was very good , Great ambiance, Cleaniness and esply food and Dining Area,