Aparta-Suites Mirador del Recuerdo

la atención del personal y las instalaciones todo super bien supero mis expectativas y el desayuno estuvo excelente, lo pedí a la habitación y había variedad de opciones de desayuno y todo muy rico, la atención fue espectacular

todo muy bien

The enough space in the apartment

I had to move sooner from Bogotá so I changed the date of my reservation, I did it here on the app first then I went with the hotel administrator and they were saying "We cannot change the date and booking will make the whole charge automatically even if you move sooner". Basically they were trying to take my money but finally they ended up changing the dates.

We, 2 people, stayed in a Junior suite - 2 bedrooms, 2 baths and a kitchen. According to the description, the kitchen should have utensils, plates, pans and pots but had none of that. After some arguments the receptionist brought an aluminium teapot and a few plates and cups. The same receptionist refused to give us a second key though we insisted that we do need one. We were given a second key on the next day. It is one of those plastic programmable keys so I do not see why it was so hard to get a second one. Further, a free breakfast is included but in our first morning we found a row of clean pots with no food to be seen around. We were told we should order and they would cook it. They have no menu and you are supposed to order what comes to mind and hope they can bring it. This was not explained at reception. The personnel speaks only Spanish so this is a problem when there is no menu and your Spanish is limited.We ordered 2 omelettes and some fruit and coffee.The fruit was a tiny quantity, the omelette was ok.We did not go for breakfast in the next days as we found it inconvenient.Also, the hotel has no heating or AC and the nights were cold. Eventually I got sick. The neighborhood is walkable but not tourist friendly, it was hard to find an open restaurant on Sunday evening when we arrived. The hotel would cook dinner for you for unknown price if you tell them 4 hours in advance. I would not stay there and do not recommend it for someone with limited Spanish.

So great place! I like the view from my apartment. The rooms and kitchen really comfortable.

The location was in a nice subburb. There were two seperate rooms. The rooms were clean and the beds were comfortable.

The noise. It was on a busy street with no sound insulation. I asked via booking to organise transport which was on the site as an option and I never heard back from them.

Excelente. Gracias por todo

Muy buena atención del personal

Excelentes instalaciones, gran equipo de servicio super recomendado