Hotel Carvallo

Very secure and clean

Rooms where warm, they needed air conditioning or ceiling fans

The hotel is right off the historic center making it a wonderful location to base yourself at while in Cuenca. The building is charming and beautiful, and the staff are friendly and helpful. Someone was always at the front desk no matter the hour and were able to answer any of our questions. Our room was spacious, clean and bright. The only thing to note is there is no elevator (that we saw) so be ready for some stairs. We didn't find it a problem but for any travelers with mobility or health issues this may be a consideration when booking.

The staff was my favorite part they were so friendly and helpful. The room was very clean and tastefully decorated. It is located in. Great part of town and yet was still quiet at night.

Wonderful and responsive to our requests. They were always helpful and professional.

Nothing

Great historic hotel 2 blocks from Parque Calderón. Spacious and cosy room. Staff helpful arranging tours and transportation. Breakfast included and was good.

Great quick breakfast and great central location.

Towels in the room were thin and cheap in my opinion …. Had issues with power plugs but staff moved things around to accommodate.

Pristine and welcoming, the staff were very professional and kind with attention to detail (for example they prepared us breakfast to go because we had an early morning flight). The breakfast was a traditional Ecuadorian and flexible to our needs, really enjoyed the stay there.

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