Centara Nova Hotel Pattaya

I have stayed at the Nova Hotel and Spa a few times now and always enjoyed my time at the hotel,great staff,great location and good service,only thing is price can be expensive and prices go up and down daily... Would stay again, they were doing some work on one of the room while I was there,I know this needs to be done and understand this,but sometimes the work began too early in the morning and so disturbed guests, Would stay again,still my favourite hotel,but this is down to great staff,hotel is good,staff are great

Comfortable and clean room. The cons is property a bit far from tourist area but a shuttle bus provide every 30mins so not a big issue

Locations little far from action, and surrounding area not the greatest. But the hotel itself was good, staff very helpful and caring. Would stay again but if you want to be away from some of the slums then I would recommend to stay on pattaya hill, very nice around there. But would recommend this hotel. Value for money.

We got to Pattaya on late Saturday and the Centara Nova was located in the center of the hustle and bustle. They room was small but very nice. There is a balcony that over looks the pool. The pool has a bar you can sit at while you soak your lower half. The service provided by the staff is exceptional. The main streets are a short walking distance. The hotel has a shuttle that will drop you off at popular locations. Across the street is a Family Mart were you can purchase all your snacks and party supplies and to the right of the family mart you will find a nice old lady who will hand wash and press your clothes for a fraction of the price the hotel will charge. You can also rent scooters on the same lot as the Family Mart. They have free coffee in the mornings and $200BHT breakfast brunch is definitely worth it the money. If they don't have what you want in the buffet all you have to do is ask the staff and they will do everything they can to satisfy your request. This hotel is highly recommended!

The staff are friendly and very secure place. Hotel was clean and they look after there customers well.

Great value, in a quiet area. Very nice stay.

Stayed 23-Dec-2014 for 2-nights in Deluxe room 603 Got a good discount, so made this affordable. Lift and safe-in-room, electronic keycard Good selections of coffee/teas in room Good shower cubicle No hot water from 20:30pm on 1 day. 3-staff attended the room to investigate, finally had a cold shower at 21:15pm. Hot water resumed at 9:00am the next day, hotel claimed the next day it was hotel-wide (if it was, not sure why it took 45mins and 3-staff to investigate in my room!). Balcony overlooking the pool. There are 2-Centara's 5-mins apart. We stayed in Centara-Nova which was 10-mins from the beach The Centara-Hotel the other, close to the main road, is 5-mins from the beach. Prior to the booking, Expedia link showed our hotel incorrectly as the other hotel (5mins from beach) which is why I booked it. On arrival I found it was 10-mins walk. A few good local-type restaurants nearby, including a 24-hour bar with mini-restaurant attached (it was open at 2am). We ate at one good local restaurant near our hotel which we would have missed out on had we stayed at the other Centara. Night receptionist rude - shouting across the large lobby when we returned 1st night to our rooms at 3am. We shouted back - problem sorted, no issues on our 2nd night Difficult to get taxis on checkout to another hotel in Pattaya. Most only want to go to Bangkok. However a small 1-taxi office opposite hotel finally helped us. Would I stay again. Yes, Maybe even try the closer Centara-Hotel

I booked into this hotel for two separate stays over 10 nights (May 2015) and I regret to say there was nothing good about this hotel whatsoever. To far from shops and restaurants. Lack of help at the fron desk beggars belief. First night I was woken at 4.10 A.M. by insects in the bed plus there were roosters crowing next door. These roosters crow EVERY MORNING from about 4.00 AM. The hotel kindly gave me another room only to be woken before 8.00 AM by people shouting and screaming in the swimming pool. PB. All the rooms face the pool on one side and all rooms share a common open balcony which is open to any passing road noise. So, roosters crowing at 4.00 AM, noisy pool goers from 8.00 AM and street noise 24/7. The lack of English speaking people at the front desk drove me crazy. When I did find someone who could speak English they were VERY VERY reluctant to give any advice about the area and places of interest. This lack of help I found very insulting and if they ever come to my country I hope they are treated in the same disgusting manner. The manager was nice but never there when needed. The lift was also drenched with dirty water from people who use the pool. Two days before my departure I was given permission to keep my room until 6.00 PM – late check out, for an extra 500 Baht only to be phoned up by a very rude lady on my last day who said I had not booked the room to 6.00 PM and the hotel was fully booked so I had to get out. What a disgrace. One more ang

Location is awkward to get to. Free shuttle doesn't run frequently enough. Overall stay was enjoyable, food, room and staff were great. More control over the noise in the pool would be appreciated. Too much screaming and very loud conversations that made it difficult to rest. My holiday was to recuperate and it was difficult to do so. The bar on the mezzanine was never open. So had nowhere to have a quite drink after dinner.

I came here during the water festival (Socran). One or two days was good fun but it lasted for 7 days !! Could not plan to do anything other than to get soaked in water day and night. Unless you are a seal avoid this week. Otherwise the town was buzzing with lots to do. I went to the islands twice by ferry and had peaceful days in beautiful clear warm water. Shopping was not expensive and I could get English newspapers on the day they were printed in London. Evenings dining outside was perfect, dinner for 2 and 3/4 beers each for about 7 quid.