Dragonfly - The Art Hotel

Perfect if you need some sleep between flights.

The staff are friendly and helpful. The restaurant serves good food. The rooms are clean and quiet. I look forward to staying here again.

It's hard to find a good hotel in Mumbai. Jewelry and a debit card went missing from the room, which could happen at any hotel unfortunately. But on top of that we were double charged for one of the nights and they are not getting back to my request to address this. The hotel itself was clean which was great and the breakfast was good. I just wish the customer service was better. And always use the safe-wherever you stay!

I had confirmation of a booking at this hotel. When we arrived, they told us that we didn't have a reservation and there wasn't any room available. The guest clerk was very rude and said we were supposed to have responded to some email. He supposedly wrote, which I never found. We had to change Hotels at the last minute.

The front desk, housekeeping, and restaurant teams were wonderfully accommodating and helpful. The area can be noisy but it's in the heart of the busy city so noise is expected. Clean and easy to travel from to all parts of the city. .

The room was comfortable. The staff were very helpful.

Hotel reception could have been more communicative, dining was satisfactory but did not have enough selection but staff was excellent

Fantastic experience! The reception staff were incredibly friendly and customer-focused, making the check-in process seamless. The hotel was spotless, and the room service team was accommodating and always cheerful. The location is excellent, with plenty of shops and eateries nearby, and it’s only about a 20-minute drive from Mumbai International Airport. I would definitely book here again!”

It was lovely experience

Great place to stay however noisy at morning due to busy streets