Hilton Vacation Club Eilan Resort & Spa San Antonio

Good afternoon, I reserved a Jr Suite Kit bed and was informed they ran out of rooms and swapped us to a double bed room. The room appeared to have not vacuumed and the room smelled bad. It appears, the fridge was not working and food was not cleaned out by housekeeping and left it in the fridge. We were given a $25 credit at the cafe; however only 2 workers and super slow service with a long line. More help is needed. We end up getting out of line to order a coffee due to the wait and needing to go to chemo treatment. It’s a nice hotel, but more can be done for the guest for the inconveniences.

The room was beautiful and spacious pools are great too both indoor and outdoor door. I would definitely recommend.

The massages are amazing it was the best part. Would not reccommend doing your nails there it was very basic. They did do scrubs and hot wrap therapy for mani pedi though.

The rooms were nice, except for the lack of cool air.

Restaurant, the views and the atmosphere.

Basically everything was fine but the bed sheets had hair and there was a stain on one of the sheets like melted candle residue.

Very nice hotel the room was excellent, I arrived too late to experience the amenities but non the less the stay was worth it. The restaurant has great food everything was delicious. There is only valet parking so you have to get everything together and unload when you arrive.

Great staff

We had a great time, excellent weekend. Thank you to everyone that made that happen

Pool water was clean, staff was friendly

Rusted metal in the indoor pool restroom, pool furniture was stained and dirty. Walls for the elevator button were stained, restaurant was being remodeled with no prior warning and no private parking on Valet.

Great experience for our baby moon. Spa was amazing with a couples massage and facials.

Service at pool was slow but enjoyed the time