Holiday Inn Express & Suites Rochester – Mayo Clinic Area by IHG

I really appreciated the underground HEATED parking garage. It was really cold and windy so it made getting our stuff out and into the hotel very enjoyable. And getting into our nice warm truck for the ride home the next day was awesome.

Always a great checkin! Wow the pool was prefect. Breakfast here is the best

Always a good place to stay.

Very friendly and helpful check in person.

I have such mixed reviews on this place. We were attending a concert 1.25 hours away so we stopped beforehand to check in knowing it would be late when we arrived. I confirmed when I checked in that our room had a king and a pullout (reservation said it slept 3). Front desk person was very kind and shared all rooms had this set up (wasn’t true). We arrived after 11 pm and go straight to our room. Key won’t work. I head down to the desk and a my daughter and husband wait at the door. A man finally comes to the door and tells them we have the wrong room. We felt so bad for waking them but it was the room we were given. I head back to the desk (another very kind worker) who was so confused because we showed in that room and he had no idea who was staying there. He called his manager. We later learned that room did not have the pullout (so would have been another issue). After 20 minutes (and it was late) he found us a room. He walked us up to the room to confirm it was correct and no one was there. We actually slept soooo well (probably due to exhaustion;). I’ve actually emailed the manager twice asking if they would share the mattress type and pillow type (because my husband and I never find a brand we both like). Still no response (still hopeful). Breakfast was good. Lots of hiccups but two staff members we dealt with were very kind. And apologies to whoever had to be woken at 11 pm with someone trying to enter their room :/

Enjoyed my stay here at this tucked-away HI Express. This is a fairly new property on the lake, so woke-up every morning looking at the water. Near a lot of stuff--and room was clean, and comfy. Breakfast was plentiful, and varied. Can't wait to come back !

The room was a little loud seeing it was facing a highway with exits from both sides so trucks used their engines to brake slowing down off the highway.

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When I checked in I had excellent service. The room furnace blew freezing cold air or too hot air no matter what I set it on.

Nice hotel