Montego Mermaid Beach Motel

Check-in & Out

Property Notes

You must show a valid photo ID and credit card upon check in. The credit card and ID must be in the same name as the guest's name on the booking confirmation. The credit card must be the same as the one used for the reservation. A copy of your photo ID will be taken by the property's security. Guests who are not willing to provide this may have their reservation canceled without refund. Please note guests over the age of 3 must be accommodated in their own bed. Please note that guests under 18 years of age must be accompanied by an adult. Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Please note that housekeeping service is only offered for stays of more than 3 nights. You can request daily housekeeping service at an extra charge. All guests must sign the property's Terms of Stay. Please note that construction work is going on nearby from 15th March and some rooms may be affected by noise. Please note that all guests must follow Queensland health directives and use the QR code sign in at the premises. Please note During the times of lockdowns due to Coronavirus this facility will only accept emergency workers only. All guests will be asked to provide proof of address via a photo identification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.