Princess Andriana Resort & Spa – Ultra All Inclusive

The hotel is very modern with comfortable, spacious rooms and spotless public areas. All the staff very friendly and helpful and tried hard to please. However...... there are several areas which need improvement. The food although adequate was not delicious and we got to the stage of “same old same old” again. I’m aware it’s hard to cater for large numbers of guests and there was a good variety but something was missing. Although again the restaurant was very clean and staff very helpful. Secondly, the all inclusive local alcohol was not very good. Finally, and probably most important the tiled area around the pool was lethal. I witnessed several falls every day, including my elderly father. Although there are small plastic warning signs displayed something needs to be done before a serious accident occurs. Overall it was a pleasant stay but not great.

The quality of the food is great. Drinks could be better. The sea water is fantastic which make up for the pebble beach. The hotel is clean and well laid out. The service is average to bad and the staff could be a little more friendly.

This hotel is beautiful throughout. A friend and I had five days on a spa break and if there had been an adults only section it would have been perfect! We had a room that had a deck straight into a private pool area, which is beautiful but the children both sides had their floats and were jumping in an out where I thought it should have been more relaxing! For the last two evenings there was a very long queue for the dinner hall which is not ideal. Apart from those two things, the hotel is beautiful.

From the moment we set foot into the hotel lobby the hotel oozed perfection from the cleanliness of the pool area and restaurants to the beautiful rooms the beach was gorgeous and the staff couldn’t do enough to help I would stay again in a heartbeat 💗

On the good side: The hotel is brand new and we liked it a lot. Food was tasty and served with pleasure and very fast although the hotel was full. I recommend to make early reservation to the restaurants especially to the Moon Light-highly recomened! The staff was very friendly and hospitality. We took a room with a private pool-amazing and worth the money! The private beach of the hotel also very nice. On the bad side: The hotel located an hour from the airport (by car),far away from anything or anywhere... The wifi was so poor and slow that I almost believe it was deliberately just that you buy from them a much faster package that the suggest. I think that on the price that they take for a night it’s more than fair to give a fast wifi and without disconnecting-we are in 2018, fast wifi is a must. Another point that upset me was when I asked for an iron for my shirt-the answer was that their isn’t (!), if I want an ironed shirt I need to pay. I didn’t like it.

The hotel was beautiful, clean, comfortable and wonderful. Everyone was so pleasant and friendly. Michals at the front desk was helpful and accommodating. He was always willing to assist with information or any questions that I had. The restaurant staff were friendly and made the dining experiences wonderful. Kostantine (the food & beverage manager) was amazing! He went out of his way to help us with our restaurant reservation and made sure we were happy.The bar staff were great! They always greeted us and made sure we always had what we needed. The entertainment staff from Francorosso and Pink Wave were incredible. They engaged us in daily activities, always greeted us and took time to talk with us. The evening shows were fantastic and I appreciate how they included me personally as well as other hotel guests in the shows. The only complaint I have is that when I first checked in, the woman at the front desk (I can't remember her name) and did not provide me with the necessary information. She did not give me cards for towels so I had to run around the first morning and figure it all out. She also did not explain the process for the free 15 minute massage at the spa so I missed out on that. Lastly, she provided me with the restaurant schedule but did not clarify that we had to make a reservation for the Italian & Burger restaurant. Fortunately Michals and Kostantine helped me secure a reservation.

Entertainment team were superb! Great staff. Wide range of activities - enjoyed archery, shooting & aquagym. Food excellent (especially carvery) - mostly buffet style but one proper a la Carte included. Drinks great but would have liked more diet drink options - found some too sugary. Very new & clean hotel. Main pool a bit deep at 150cm throughout. However had arm bands for child and used pool lounger, so really enjoyed pool. Beach was pebbly but water clear and could swim with fish. We were upgraded to a junior suite which was very pleasing. I would certainly recommend this hotel. Had private transfer from airport - took less than 1 hour.

המלון מעולה,שירות ממש טוב וצוות בידור מדהים. המלון נקי מאד האוכל טעים היו לנו בחדר מספר פעמים כמות גדולה של נמלים (חדר משפחה עם בריכה משוטפת) והגיעו לנקות את החדר ולהחליף מצעים ממש מהר. החדר עם הבריכה ממש מומלץ רק חבל שהיו נמלים. הארוחת בוקר לא ממש משתנה ואין מגוון גדול מידי יש wifi כמעט בכל איזור במלון ואפילו בים.

Fantastic holiday. Really helpful and friendly staff, great entertainment and fitness team. Hotel right on a private beach with water sports. would highly recommend.

Loved it here. Modern very clean hotel. Good food. Private pool room was perfect. Would love to go back.