La Breza Hotel

Breakfast was advertised as included for 4 people but upon checkin they said it is for 2 only even after being shown the still current and active listings. The first room had no wifi signal so after hours of trying to connect our devices with 4 different staff, they finally agreed to move us to a room with 2 bars of signal however the internet was then only 0.5mbps up and down so it is too slow to even use... There is no 4G only 3G so you can’t even rely on that as a backup. The fridge in the first room didn’t work. The fridge in the second room was ok. The bathrooms are poorly grouted and badly maintained with broken and missing fittings, holes in the walls etc. One light switch didn’t work so we had to undo 2 light bulbs to turn the lights off for the night. The pool area needs maintenance and repairs. The hot tub jets don’t work and all the timber deck is rotten and broken and tiles are lose and wobbly. There are no do not disturb signs in the rooms, we had to call and ask for one. Charge php60 for additional pillows and php100 for a blanket however provided a sheet only. Eventually they waived these fees. No “Welcome books” in the rooms to explain anything or even room service menus or information. For such a large hotel in a busy area it seems strange that it is so poorly organised and managed. The supervisor told staff she had spoken to us to sort out issues around the included breakfast, however this was not true. Eventually provided 4.

This is my first time in Phillippines and stay at La Breza Hotel. I love everything about the hotel from the staff, the room service and the cleanliness. I will back here one day.

the venue for our seminar has no access for gender necessities, we have to go down or go up just to use the comfort rooms

The staff was kind and friendly, the place on a whole lacks general maintenance, non sucured WiFi needs to be upgraded, dinning staff very good and clean as the dining room, pool towels should be offered and a chemical chart on when tested and bacteria levels should be visible, hot tub part was not circulated and seemed stagnant

It was a great experience except that the carpet has a bad smell. When you enter the hotel room the first thing you’ll smell is the bad scent coming from the carpet. I hope they will Do something about it.

We register 4 pax to stay but only breakfast available for 2 pax only. We need to pay extra and its expensive

Overall good stay for a couple of days. Accessible to everything that you need spa mall train night life etc

location is great. close to everything. room is big , service is great.

I loved our stay, the room was very clean and the staff were awesome.

Very accommodating and friendly staff😊most especially the food servers. Staff at the front desk equally friendly and courteous😊