Gaya Island Resort

Beautiful resort!! And from our room excellent view to the bay and all the pied hornbills, loved it!!!! A pity that the European and Japanese food were not good, instead of the local food, which was wonderful!

Loved the location and experience, although as a single traveller thought there might be s bit more to do especially at night

Very nice resort. Private beaches were very nice. Breakfast buffet had many selections and was delicious. Staff go out of their way to please, but at times they seemed short handed and had to wait for service. One time in particular was told to sit and wait by front desk staff then they forgot about me. 20 minutes later I reminded them. My main complaint is the very high fee for travel to the island. It is a short 10 minute boat ride but they charge a docking fee if you find a lower cost option with local boat transportation. It’s a ripoff! Also food prices on the island are Western world priced or higher. Out of whack with the local economy. But there are no other options.

Beautiful resort. Exceptional staff. We were treated like individuals rather than just guests. A wonderful stay.

There were minor problems with the room. But these were promptly sorted.The coral and fish in the sea, right at the side of the hotel was amazing for snorkelling, though you need to watch out for sea urchins. The staff were wonderful. The seafood was great. A special thanks to Executive Sous-Chef Dolis for his hospitality and making us feel so welcomed.

Comfort and luxury with kind and accommodating staff and a beautiful location (including fantastic reef snorkeling right at the resort).

When we got the boat over to the resort the staff left our passports behind we were left without these for over 24 hours which is obviously quite distressing being such an important document. I settled my bill when I left the resort however since returning home I have been charged over £100 with no explanation.

Gaya Island resort is 10 mins ferry ride away from kota kinabalu main island, a beautiful resort built on a secluded tropical island and the first view of the resort takes your breath away. Facilities - beautiful resort with adequate facilities. Gym is well equipped, pool clean and well kept, an amazing beach just on the doorsteps and a spa (which i didn't visit) Room - we have the canopy view room (i think the cheapest in class) but very nice and well thought out. The ac in one of the two rooms was a little weak but ok. Service - they have an amazing crew. very well informed and trained. service was genuine and attentive. My bag tore at the bottom and they sew it up for me! crowd - more of a family and honeymoon place (luckily without a lot of kids) we were a group of 4 girls and didnt see other groups. Not a rowdy place, very nice that way Overall this resort is very nice, but a few things to notice: Ferry - it's very expensive (160RM return) if you ever want to go to town, when an average meal in the city is around 20RM...stock up before you go to the resort if you're staying a few days and would need some snacks/ options Restaurant/ food - so when the ferry is so expensive, and you're at a resort, you'd want to spend more time being at the resort, however, i really think the food is average at best. We had tried out most of the menu and just found it to be overpriced (expected at a hotel), but without the quality to match, so that was one of a big minus for me.

It would be nice for all rooms to be equipped with irons and ironing boards.

Fabulous location, beautiful facilities and staff who go the extra mile every time