Romantik Hotel Schweizerhof

We stayed at the hotel for a week and couldn't understand why its rating on Booking.com is only 8.4. The hotel met or exceeded our expectations on all fronts: Location 10 Room 10 Facilities 10 Bar area 10 (nice and cozy) Reception staff 10 (I noticed several negative reviews in Booking.com, not justified in my view) Food 10: the hamburger was the best I have ever tasted (seriously. and I am a hamburger person), and the fillet mignon was fantastic Breakfast: excellent choice, great omelettes Spa 10 (Massage therapist (Marta) 10, amazing massage) Staff 10 With amazing views to the Eiger from our room it was a wonderful overall experience. We have stayed at several hotels in Grindelwald in the past. This is the first one we want to come back to, and expect to do so twice a year.

Charming hotel with good breakfast and lots of dining options. 5 min walk from the Grindelwald station. I injured my knee skiing at Jungfrau and went to to local doctor. The hotel was able to send a car to pick me up. They also took our family to the train station at checkout.

Beautiful old fashioned hotel

Overall 3-4 star service at most e.g. no guest cards prepared and complaints when requested so, no room intro (e.g. for fireplace, roof-windows) the latter being defect and known as dedicated remote control was removed, issue not fixed during our 5-night long stay, wrong indication about ski area size, showing by the way a summer map.. , staff insisting when being wrong (double-check with ski station staff done). In-dining room of very low quality (holiday-in like), and overpriced. Almost impossible to get a table at hotel's restaurant, when successful, 45min waiting time for placing the order, 1:20 to get the meals, forgot to ask for beverages/wine. Water order then fogotten. Empty soap at restaurant's WC. Worth to mention: some good staff employees.

Breakfast was very rich and staff very friendly and helpful

The rooms don’t have air conditioning in case we come in summer time

Amazing five star experience here. The service was above and beyond here, especially with Jon! The double room was very spacious with an incredible view, the food was great as well. We came here with our 2 daughters and were pampered from the start. Highly recommended!

The wellness center (spa and sauna) was very satisfying. Breakfast was very good.

アイガーを真正面から見える部屋でしたので、こころゆくまで堪能できました。料理もチーズフォンデュを食しましたがとても美味しかったです。

We were very satisfied with this hotel. The staff is exceptionally friendly, and we were always treated with great courtesy. The cleanliness and the room amenities were also top-notch. Unfortunately, we cannot give a perfect score because the wellness area is a bit small. However, we still highly recommend this hotel.