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6.6 / 10 Guest Rating

Artotel TS Suites Surabaya

Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242, Surabaya, ID

Artotel TS Suites Surabaya - main view

About the Property

Luxurious Amenities
Pamper yourself with onsite massages or enjoy recreation amenities at the fitness center.

Elegant Dining Options
Enjoy a meal at the restaurant, or have room service while quenching your thirst at the bar/lounge.

Convenient Services
Benefit from complimentary wireless internet, concierge services, and a business center.

To experience luxury and convenience in the heart of Surabaya, book your stay at Artotel TS Suites Surabaya today.

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
Free airport transportation
Gift shops or newsstand

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio 40 King - Photo 1
Studio 40 King - Photo 2
Studio 40 King - Photo 3
1/3

Studio 40 King

1 King Bed431 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletriesPractical - Desk, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

40 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarAir conditioningDeskPrivate bathroomSlippersElectric kettle

Studio 40 King

Non-refundable
Room Only
20% OFF$66.48

$53.18

Includes taxes & fees

Studio 40 King

Non-refundable
Breakfast Included
20% OFF$72.02

$57.62

Includes taxes & fees
Studio 40 Twin - Photo 1
Studio 40 Twin - Photo 2
1/2

Studio 40 Twin

1 Twin Bed431 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletriesPractical - Desk, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

40 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarAir conditioningDeskPrivate bathroomSlippersElectric kettle

Studio 40 Twin

Non-refundable
Room Only
20% OFF$66.48

$53.18

Includes taxes & fees

Studio 40 Twin

Non-refundable
Breakfast Included
20% OFF$72.02

$57.62

Includes taxes & fees

Guest Reviews

6.6
Good97 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.4
Service7.9
Location7.9
Room Quality6.9
Amenities6.9
Value for Money5.4
Food and Beverage6.4
Overall Experience5.9

Select topics to read reviews

P
PetersgSG
Verified booking
solo traveller
Standard Room
Stayed in Jun 1, 2023

"Superb"

9.0
Helpful?
K
KevincaCA
Verified booking
young couple
Standard Room
Stayed in May 31, 2023

"Good"

7.0
Helpful?
D
DenokfrFR
Verified booking
review category business travellers
Standard Room
Stayed in May 20, 2023

"Exceptional"

10.0
Helpful?
A
ArszandiidID
Verified booking
family with young children
Standard Room
Stayed in Apr 27, 2023

"big room"

8.0

the room was quite big

the restaurant for breakfast bit old and messy.

Helpful?
K
Kiang2517thTH
Verified booking
review category business travellers
Standard Room
Stayed in Apr 1, 2023

"Good choice to stay in Surabaya"

10.0
Helpful?
D
DanieltwTW
Verified booking
solo traveller
Standard Room
Stayed in Mar 1, 2023

""Free" airport shuttle"

7.0

Huge room with nice bathroom set up. Great views of the city. Comfortable bed.

The reason I booked this room was because on the Booking.com app it says there is a free airport shuttle. When I checked in, the woman quoted me a price of "three hundred" for the shuttle. I pulled out coins, showed her, and said "300?" To which she replied, "No sir. Three thousand." I asked again for clarification and didn't think anything else of it. Upon check out they told me the shuttle was $300,000, nearly half the cost of my stay. I declined this and showed them screenshots. It took way too long for the management to own up to their multiple mistakes to make it right. It took until my hand was on the door of the Grab car for the manager to finally acquiesce and pay for the ride. There were multiple stains on the sofa, drapes, and carpet. I moved the sofa out of the way and sat on the bed instead.

Helpful?
S
SheillaidID
Verified booking
review category business travellers
Standard Room
Stayed in Feb 23, 2023

"Exceptional"

10.0
Helpful?
Y
YmidID
Verified booking
young couple
Standard Room
Stayed in Feb 17, 2023

"Good"

7.0
Helpful?
Y
YuvidaidID
Verified booking
solo traveller
Standard Room
Stayed in Jan 9, 2023

"Very good"

8.0
Helpful?
I
IntanidID
Verified booking
young couple
Standard Room
Stayed in Jan 8, 2023

"Very good"

8.0
Helpful?
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