Hotel Boutique Los Balcones

Room was spacious and the bathroom even more so. Very quiet as well. Bed was very comfortable. The shower was very good. The hotel itself is colonial style and very beautiful with a real good atmosphere. Breakfast not very special but sufficient. Location a ten minute walk from the heart of the city. The people in the hotel were very nice and helpful.

Nothing really, water was out of order for an hour but that bit the hotel's fault.

La verdad nada

El desayuno Pobre Desastroso Simplón Tuve que desayunar los dos días por fuera Nada que ver Súper mal

Located in the city center, yet quiet enough for a good night's sleep.

The kitchen equipment, cutlery, and glassware were insufficient. But upon request, we got everything we needed.

Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.

There was so much to like about this hotel. The staff were excellent. They were friendly and went far above the norm in their desire to make us comfortable. For example, while we were eating it was quite chilly in the dining room. (This is normal at this time of the year in Cuenca where central heating is not common). They brought my wife a blanket to use as a shawl. They also provided an electrice heater for the room. The restaurant was wonderful. The food was delicious with very large portions. The included breakfast was about as good as I've ever seen at a buffet. There were a number of hot dishes like sausages, waffles, and scrambled eggs. Lots of tropical fruits, breads, cereals, cheeses, cold cuts, and more. The coffee was rich and flavorful.. And, it was all served on a rooftop level with a view of the city. The view was not the most beautiful, since much of it was of other buildings, but you can still see the mountains in several directions. The shower in the bathroom was huge. It had both a "rainwater" shower head and a handheld shower head. All of this was only about $60 including the breakfast. A real bargain winin an historic building with lots of antiques.

In the bathroom, the toilet seat would not stay in the upright position due to the way everything was situated. There was a very small refrigerator in the room. We stored our leftover dinners from their restaurant in it hoping to have them for the next day, unfortunately, we didn;t realize it wasn't plugged in, so we wasted some delicious food.

Un buen hotel con habitación bien ordenada y clásica.

No hicieron el arreglo de nuestra habitación. Sin embargo, el hotel se hizo cargo de este error.

I was a bit skeptical about this place but it was a real charmer. The service was impeccable and they had the courtesy of a late check out which was a huge plus for me. It’s not THAT noisy. Their balcony rooms have at least 3 layers of wood and glass to keep the downtown traffic noise out. It’s not soundproof but it’s totally doable. You can’t expect to have birdies and river current sounds if you’re in the middle of bustling cuencan historical downtown. Food is ok. Options are limited and kinda pricey for entrees opposite other hotels I’ve stayed in downtown Cuenca. Overall, it was a good experience. Special Shout out to the great shower pressure. Sooo comforting. Staff’s always at your service. Breakfast is regular but hey it’s included in a pretty decent rate. Would be back! Its proximity to the tram is fantastic! Took it back to the airport and it was a hassle-free 10 minute ride.

la excelente atención. y lo bello de las instalaciones , el desayuno espectacular y variado

nada

Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.