Hotel Fliana 4-Sterne Superior

I booked online without doing much research. Upon arriving I realized that I made a great choice! The hotel is extremely conveniently located. Everything was top notch service and high end. My room fee came with breakfast and dinner. Both being fantastic. While you are there you keep the same table at all times. The Apre Ski scene is what Ischgl is known for, and it does not disappoint. You can start in the hotel's own bar and proceed on to Trofana for a massive Apre Ski experience. The ski rentals and main Gondola is a stone throw's away and clean and professional. The runs are clearly marked with color and number. All around it was a great ski hotel and vacation.

Location is great in close proximity to the slope and cable car

Unfortunately, too many unqualified staff, partly even unfriendly. Not what we’re used to for many years when going to Austria. It seems Austrian facilities face similar problems getting professional hospitality staff like Germany and some other European countries. Breakfast was great, but the highly praised kitchen of Fliana was also not matching the expectations at half board.

Amazing hotel, best location in town. We will be coming back next year

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The facilities of the hotel were fantastic, we wanted a hotel with pool and spa facilities near to the mountain view which this had both. The outdoor pool and jacuzzi were amazing, great temperature and being able to order a drink to enjoy while you relax really made it special.

the meal was a little different to what we would have normally ordered. We would have like the option to order from a separate menu even if we had to pay a supplement charge,

The location, the food, the staff were all fabulous.

Our family room with 4 grown men in it was a bit small and there was only one shower and one loo…

Swimming pool outside, fruits and berries for breakfast.

Staff is absolutely a nightmare of that hotel. Breakfast works from 7.30 before that the hotel is a dead city. There is no chance to get even coffee- also no kettle in the room if you wish to make your own. 90% of personal are so unpolite. Lady at spa area works for 5 days, but do not know that outside swimming pool is open and how to get there. Logistics and navigation inside of hotel do not exist if you are living “at the back of the house”- second building. In general the hotel itself is ok, but people who owns it, runs it, works there have so limited knowledge regarding hospitality.

Property was located right next to two different ski lifts so that was amazing being able to ski within minutes of walking out of door.

The dinner was below average. I have stayed at much cheaper hotels and had much better dining experience.