Mi Pueblo Samary Hotel Boutique

Beautiful grounds. Small hotel; very serene. Lovely view from restaurant and rooftop. Great location.

Very noisy upstairs neighbors late into the wee hours.

Amazing breakfast

Lock to our room doesn't work, so we needed to use normal key so it wasn't really comfortable, The worst was that receptionist didn't tell us about really expensive currency conversion so we paid almost 50 usd more!!!! It shouldn't happen ever

Todo, pero los muebles y la decoración eran preciosos . El desayuno espectacular

Nada

The bed is heavenly soft, proper hot shower and the interior is just stunning!

If I have to say anything. The toilet seat do not stay up.

Très bon hôtel, calme,propre.

Bel hôtel bien situé Bon petit dejeuner,

Breakfast - buffet-style with wide variety of food and drinks - you also get your customised eggs, pancakes or waffles which was great.

The reception staff was all over the place - I had a few incidents where I reported an issue and it wasn’t resolved or I was provided with misleading information. For instance, I had to chase a few times to get an invoice after my stay, as the reception couldn’t issue one (!?) and the account department issued it initially incorrectly. The communication and processes are lacking, hence the customer service is flaky and unreliable. The hotel, whilst it has a historic touch, feels run-down and needs maintenance. I find it bizarre that in a 5-star hotel you’re expected to pay for a coffee in your room. My bathroom was dirty and despite flagging it to reception, it hasn’t been cleaned, and only after going a second time to reception, the receptionist himself started mopping the floor (I appreciate the effort but it was done poorly). I don't think it’s worth overpaying for such a service, as neither the facilities nor the customer service is 5-star.

Bel hôtel avec petits jardins Chambre spacieuse et agréable Clim bien appréciée Bon petit déjeuner

Rien